Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals with complex needs in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

Program Type: Community-Based Services

To Make Referrals: Referrals come from Orange County Health Care Agency, long-term care facilities, and the community.

Who We Serve:

• Adults, 18 and older, who are residents of Orange County.
• Persons diagnosed with a serious mental illness who may have a co-occurring substance use disorder, and who may be privately or publicly LPS conserved.

Hours of Operation:

• Monday - Friday: 8:00 a.m. to 5:00 p.m.
• Evenings and Saturday: By appointment only
• Sunday: On-call staff
• Staff are available on-call 24 hours a day

About the Program: At Telecare's Striving Towards Enhanced Partnerships (STEPS) program in Orange County, you have the opportunity to connect with a group of people who are here to be your support team.

Our members come to us primarily from long-term care facilities and frequently are on LPS conservatorship. We believe that recovery starts from within and will do whatever it takes to support you on your recovery journey. We have a multidisciplinary team that includes psychiatrists and nurse practitioners, nurses, a master's-level team lead, a clinical director, personal service coordinators with experience working in mental health and co-occurring substance use, and specialists in housing, education and employment, who are all here to help you on your path. STEPS staff are trained to address the special needs of our members on LPS conservatorship and their families. We have a clinician who provides support to members and their families or significant others. We work closely with residential rehabilitation and board and care providers, where most of the STEPS members reside, to ensure collaboration of services.

The Licensed Administrator manages all aspects of the day-to-day operations of the Program. This involves ensuring regulatory compliance and actively overseeing quality assurance performance improvements. Additionally, the Administrator collaborates with all corporate departments and outside consultants and represents the Program to State/County agencies, community partners, and consumer groups.

Full Time; Salaried; Monday-Friday, 8:00am-5:00pm

Expected starting wage range is $118,995.46 - $147,000.20. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

What You Bring to the Table (Must Have)

• Must have LCSW, LMFT, LPCC from California BBS
• Masters in Social Services
• Four (4) years of experience in an administrative management position in a health care setting
• Two (2) years of responsibility for supervision of professional staff, budgeting, program planning, and licensing

What's In It for You*

• Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan
• Paid Time Off: For FT Employee it is 16.7 days in your first year
• Nine Paid Holidays
• Career growth opportunity: company has grown 10%+ yearly for the past 5 years
• For more information visit: https://www.telecarecorp.com/benefits

What You Will Love About Working at Telecare

• Culture of power-with not power-over
• Your contribution is valued
• Opportunity to work alongside a multidisciplinary team of clinical professionals
• Personal commitment to the mission from your team and colleagues
• Diverse mental health program types with lifelong career advancement opportunities

What You Will Love About Working at Telecare

• Acts as culture carrier; creates and supports program culture and culture initiatives.
• Manages all strategic planning activities of the Program with the primary goal of ensuring ongoing effectiveness of the Program
• Ensures that the program is meeting or exceeding clinical quality expectations and outcomes
• Develops and maintains a productive work relationship with State and local agency partners; actively participates in meeting customer needs and adapting to changing customer and community needs at all times; acts as liaison between the Program and State/County customers and community partners
• Maintains healthy staffing patterns for all departments. Which includes directing the recruitment, candidate selection, partnering with internal Employee Relations, and when necessary, disciplinary action within the Program.
• Manages the Program within allocated budgetary parameters and collaborates in the development of the fiscal budget
• Provides Clinical supervision upon request
• Practices psychotherapy for the purpose of assessment, diagnosis and treatment of individuals, couples, families and groups specifically related to license (social work, counseling, marriage and family, or substance abuse) [for Arizona Programs]

EOE AA M/F/V/Disability

*May vary by location and position type

Full Job Description will be provided if selected for an interview.

Administrator, Program Director, Program Manager, LCSW, LMFT, LPCC, Licensed Clinical Social Worker, Licensed Marriage and Family Therapist, Licensed Professional Clinical Counselor

If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.