Patient Account Services Specialist

A company is looking for a Patient Account Services Coordinator.

Key Responsibilities

Learn specialty pharmacy processes and assist patients with billing and reimbursement

Document calls in the billing system and follow up on patient concerns

Collaborate with internal departments to resolve patient issues and meet call center metrics

Required Qualifications

High school diploma or equivalent

2 years of experience in a related role

Experience in patient support and call center environments

Ability to maintain a professional and upbeat tone on calls

Familiarity with payment plans and eligibility questions