Talent.com
Assistant Store Manager
Assistant Store ManagerRoss Stores • Tucson, AZ, US
Assistant Store Manager

Assistant Store Manager

Ross Stores • Tucson, AZ, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Assistant Store Manager

Bring your talents to Ross, our leading off-price retail chain with a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success
  • Career growth
  • Teamwork
  • Our commitment to diversity, equality & inclusion, and our community

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose

Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met.

Essential Functions :

General Operating Requirements :

  • Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
  • Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.
  • Communicates any variances to Company standards to the Store Manager.
  • Ensures proper scheduling of Associates to meet business objectives.
  • Ensures compliance with all State, Local and Federal regulations.
  • Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
  • Accepts special assignments as directed by Leadership.
  • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
  • Organizational Development :

  • Assists in recruiting, hiring, training and developing non-exempt Associates.
  • Ensures compliance of Ross personnel policies and procedures.
  • Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.
  • Expense Control :

  • Assists in the management of and continuous monitoring of actual expenditures to be within budget.
  • Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
  • Maintaining a Safe & Secure Environment :

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Ensures all Associates understand and can execute emergency operating procedures.
  • Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
  • Assists in the facilitation of monthly safety meetings.
  • Customer Service :

  • Treats all Customers, Associates, and other leaders with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
  • Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
  • Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.
  • Personal and Store Brand :

  • Represents and supports the Company brand at all times.
  • Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.
  • Manages Store to ensure a clean, neat, easy to shop environment.
  • Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
  • Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
  • Merchandise Processing and In-Store Marketing :

  • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
  • Ensures merchandise is presented and organized according to Company merchandising guidelines.
  • Urgently manages merchandise processing to the sales floor within the expected Company timeframe.
  • Loss Prevention :

  • Assists with training Associates on Loss Prevention awareness and Store shortage goals.
  • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
  • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
  • Assists in leading the annual inventory process including preparation and execution of inventory guidelines.
  • Monitors mark-out-of-stock policy to ensure proper administration.
  • Ensures Public View Monitor (PVM) system is maintained properly.
  • Competencies :

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • Qualifications and Special Skills Required :

  • Two or more years of Store or Assistant Store Manager experience in a retail environment.
  • Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.
  • Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.
  • Ability to set priorities and exercise independent judgment.
  • Maintain high quality of Customer service.
  • Fluency in English.
  • Ability to work evenings and weekends.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Physical Requirements / ADA :

  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 lbs.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Supervisory Responsibilities :

  • Direct supervision of all non-exempt Associates.
  • This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Companys overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex, veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

    [job_alerts.create_a_job]

    Assistant Store Manager • Tucson, AZ, US

    [internal_linking.related_jobs]
    Assistant Store Manager

    Assistant Store Manager

    Journeys • Tucson, AZ, US
    [job_card.full_time]
    Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories. With more than 800 stores in all 50 US states, Puerto Ric...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Manager

    Assistant Manager

    Jimmy John's • Tucson, AZ, US
    [job_card.full_time]
    Assistant Managers help oversee in-store operations alongside the General Manager.The Assistant Manager plays a major role in ensuring the store is in exceptional order and that all employees are p...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Assistant Store Manager - 3723

    Retail Assistant Store Manager - 3723

    First Cash, Inc. • Tucson, AZ, US
    [job_card.full_time]
    We are currently looking for the right.Retail Assistant Store Manager .We offer an easily achievable commission structure that pays you for every transaction you process! .Our retail sales associat...[show_more]
    [last_updated.last_updated_30]
    Retail Assistant Store Manager - 3722

    Retail Assistant Store Manager - 3722

    First Cash, Inc. • Tucson, AZ, US
    [job_card.full_time]
    We are currently looking for the right.Retail Assistant Store Manager .We offer an easily achievable commission structure that pays you for every transaction you process! .Our retail sales associat...[show_more]
    [last_updated.last_updated_30]
    Assistant Store Manager

    Assistant Store Manager

    O'Reilly Automotive • Tucson, AZ, US
    [job_card.full_time]
    The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations. This position will manage the store during the Store Manager's ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Store Manager - Famous Footwear

    Assistant Store Manager - Famous Footwear

    Caleres • Tucson, AZ, US
    [job_card.full_time]
    As a full-time Assistant Store Manager, you are passionate about providing the best shoe store experience for the whole family through customer engagement. You do this by acting in the role of the s...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Store Manager

    Assistant Store Manager

    Community Choice Financial Family of Brands • Tucson, AZ, US
    [job_card.full_time]
    As an Assistant Store Manager (ASM), you’ll support our customers through real financial needs while gaining hands-on experience running a store. You’ll develop your leadership skills in...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Assistant Store Manager - 3724

    Retail Assistant Store Manager - 3724

    First Cash, Inc. • Tucson, AZ, US
    [job_card.full_time]
    We are currently looking for the right.Retail Assistant Store Manager .We offer an easily achievable commission structure that pays you for every transaction you process! .Our retail sales associat...[show_more]
    [last_updated.last_updated_30]
    Retail Assistant Store Manager - 2935

    Retail Assistant Store Manager - 2935

    First Cash, Inc. • Tucson, AZ, US
    [job_card.full_time]
    We are currently looking for the right.Retail Assistant Store Manager .We offer an easily achievable commission structure that pays you for every transaction you process! .Our retail sales associat...[show_more]
    [last_updated.last_updated_30]
    P / T Retail Store Associate - Tucson Premium, 6256, Marana, AZ

    P / T Retail Store Associate - Tucson Premium, 6256, Marana, AZ

    Adidas • Tucson, AZ, United States
    [job_card.part_time]
    We believe sport has the power to change lives.To bring this mission to life we foster a culture centered on creativity, confidence, and collaboration, and while we will never rest on our laurels, ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Management & Sales Training Program -Prescott

    Management & Sales Training Program -Prescott

    The Sherwin-Williams Company • Tucson, AZ, United States
    [job_card.full_time]
    The Sherwin-Williams Management & Sales Training Program is an accelerated, entry-level position designed to prepare you for a Store Management role in 18-24 months. With Sherwin-Williams' promote-f...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Assistant Store Manager - 2936

    Retail Assistant Store Manager - 2936

    First Cash, Inc. • Tuscon, AZ, US
    [job_card.full_time]
    We are currently looking for the right.Retail Assistant Store Manager .We offer an easily achievable commission structure that pays you for every transaction you process! .Our retail sales associat...[show_more]
    [last_updated.last_updated_30]
    Retail Assistant Store Manager - Competitive Pay

    Retail Assistant Store Manager - Competitive Pay

    Shoe Carnival • Tucson, AZ, United States
    [job_card.full_time]
    Ability to believe in our customer centered culture to deliver a superior customer service experience.Are you passionate about the retail world and eager to take on a leadership role in a fast-pace...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Store Manager

    Assistant Store Manager

    Extra Space Storage • Tucson, AZ, US
    [job_card.full_time]
    The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager.This role ens...[show_more]
    [last_updated.last_updated_30] • [promoted]
    03988 Assistant Store Manager

    03988 Assistant Store Manager

    Sally Beauty Holdings • Tucson, AZ, US
    [job_card.full_time]
    Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining bran...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Store Leader

    Assistant Store Leader

    Kroger • Tucson, AZ, US
    [job_card.full_time]
    Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation / human resources. Perform scheduling, security, mainte...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Assistant Store Manager - 3721

    Retail Assistant Store Manager - 3721

    First Cash, Inc. • Tucson, AZ, US
    [job_card.full_time]
    We are currently looking for the right.Retail Assistant Store Manager .We offer an easily achievable commission structure that pays you for every transaction you process! .Our retail sales associat...[show_more]
    [last_updated.last_updated_30]
    Assistant Manager

    Assistant Manager

    Panda Restaurant Group • Tucson, AZ, US
    [job_card.full_time]
    Are You Craving A Career With An Industry Leader?.Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal devel...[show_more]
    [last_updated.last_updated_30]