Escrow Processing Supervisor

A company is looking for an Escrow Processing Supervisor to manage a team of Escrow Support Specialists and enhance the closing process for clients.

Key Responsibilities :

Lead and manage a team of Escrow Support Specialists, overseeing workflow and performance

Act as the main point of contact for Escrow Support team members, addressing escalations and enhancing client experiences

Continuously evaluate and improve procedures to increase team efficiency and productivity

Required Qualifications :

Minimum 2 years of supervisory experience

Prior experience in real estate transactional processing and customer service

Ability to motivate and coach staff effectively

Experience working in a fast-paced, high-volume remote environment

Demonstrated ability to collaborate with various departments and leaders