Voice Product Owner

Voice Product Owner -

• Understanding of end-to-end contact center functionalities
• Exposure to Twilio IVR and Insights reporting will be a bonus
• Good communication skills with ability to independently lead large scale discovery sessions with challenging and difficult stakeholders
• Understanding and documenting business needs and converting them into consumable US with clearly articulated acceptance criteria's
• Task ownership and Accountability of product processes and deliverables
• Empathetic and high-performing product person who thrives in high-speed environment