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Lease and Rental Maintenance Manager
Lease and Rental Maintenance ManagerBergeys Inc. • Souderton, PA, US
Lease and Rental Maintenance Manager

Lease and Rental Maintenance Manager

Bergeys Inc. • Souderton, PA, US
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Bergey’s Inc. is a family-owned business that has been servicing our customers’ needs since 1924. Currently our company has over 50 locations and more than 1,800 team members. Today our family of automobile, truck and tire companies stretch throughout Pennsylvania, Delaware, Maryland, & New Jersey . Visit us at www.bergeys.com to learn more about our company.

We strive to provide an environment for our associates and customers that is welcoming, transparent, and forward thinking. Our employees are our greatest asset. We promote and develop individual strengths, as well as grow our employees personally and professionally. Together we can make a difference.

Benefits :

We offer a generous benefit package including :

  • Vacation and PTO time
  • Paid Holidays
  • 401k with profit sharing
  • Medical, Dental and Vision insurance.
  • Employee Assistant Program
  • FSA and HSA Plans
  • Life Insurance
  • Opportunities for Advancement
  • Paid Training
  • Employee Referral Program
  • Employee Discount

Location : Bergey's Leasing-Souderton, PA

Summary :

Plan, direct, and monitor preventative maintenance and repair programs to ensure a safe, reliable and cost-effective fleet of vehicles that provide maximum customer up-time.

Essential Duties :

  • Controls maintenance costs relating to local and outsourced repairs, tires, fuel, etc.
  • Ensure image of lease and rental vehicles meet or exceed company standards.
  • Direct responsibility to determine root causes for excessive vehicle problems including on-site visits to customers.
  • Utilizes warranty and policy programs for recovery of expenses.
  • Ensure that all maintenance data is loaded into the business system to provide an accurate basis for operating analyses. Uses maintenance data to identify repair trends and their causes in order to minimize recurrences and improve customer up-time (thereby limiting substitutions).
  • Handles and reviews road calls and break downs.
  • Schedules repairs within the company's service departments.
  • Expedite lease and rental customer accident repairs with company body shop to ensure quick turnaround and cost-effective approach.
  • Assists in developing policies and procedures that comply with company, local, state and federal requirements. Completes with required reporting and paperwork.
  • Manages and directs the activities of the mobile wash unit. Tracks and strives for budgeted profitability.
  • Interact in a professional manner with customers, vendors and employees. Establishes strong relationships with suppliers and customers.
  • Provides training resources to customers, their safety personnel and drivers.
  • Assists in the development of cost-effective vehicle specifications that provide efficient vehicle operation, lower operating costs, provide a competitive advantage and provide maximum up-time.
  • Continuously seeks vendors that provide cost-effective supplies, parts, repairs, tires, etc.
  • Ensure customers comply with preventative maintenance schedules.
  • Simplify procedures and lessen administrative burden. Support the continued development and implementation of a progressive maintenance system that will lower running costs and provide maximum up-time.
  • Serves as an integral part of the management team in assuring coordination of efforts between and among departments to provide quality service to customers and attain the company's goals.
  • Strives for harmony and teamwork within the department and with all other departments.
  • Establishes and maintains good working relationships with customers to encourage repeat and referral business.
  • Keeps abreast of new equipment and tools available and recommends purchases.
  • Handles customer complaints immediately and according to dealership's guidelines.
  • Establishes and maintains a follow-up system to measure customer satisfaction with their rental and service experience.
  • Attend internal company and external industry meetings and seminars.
  • Maintains a safe work environment.
  • Maintains a professional appearance and ensures others in the department maintain a professional appearance.
  • Performs other duties as requested.

    • Qualifications :

  • Valid Driver's License
  • Successful completion of pre-employment background checks and drug screening

    • Bergey's is an Equal Opportunity Employer.

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    Rental Manager • Souderton, PA, US

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