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WIC Clinical Assistant
WIC Clinical AssistantLuma • Caldwell, ID, United States
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WIC Clinical Assistant

WIC Clinical Assistant

Luma • Caldwell, ID, United States
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  • [job_card.full_time]
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NOTICE: This position is not covered by Social Security. Instead, SWDH employees benefit from a mandatory 401(a) retirement plan with fixed employee and employer contributions.

Are you looking for an opportunity to serve the communities of Adams, Washington, Payette, Gem, Canyon, and Owyhee counties? Do you crave a job where your work truly matters? Southwest District Health (SWDH) is recruiting for a WIC Clinical Assistant to join the dedicated group of public health professionals in theWomen, Infant, and Child (WIC) Supplemental Nutrition Program within the Family and Clinic Services Division.

If you crave team-oriented work, purpose, and work/life balance, you'll love it here. We're shaking up the stereotype that government work is dull. At SWDH, we're disruptors and innovators, all passionately sharing the same vision: making Southwest Idaho the best place to live, work, and play. We foster a positive, inclusive workplace where everyone can thrive.

Our Vision, Mission & Values

  • Vision: A Healthier Southwest Idaho
  • Mission: To promote the health and wellness of those who live, work, and play in Southwest Idaho
  • Values: Accountability, customer-focused, and teamwork influence the work we do and the difference we hope to make
As a WIC Clinical Assistant and public health employee, you will play an active role in improving the health and wellness of your community. As part of a small, but mighty team, you will screen applicants for program eligibility for WIC. You'll be responsible for providing basic one-on-one or group nutrition and breastfeeding promotion and support for our clients, issue food benefits, WIC cards, and referrals to internal and external health and community resources following the mission, vision, and values of SWDH.

This position may include a teleworking option from within Idaho.

Excellent Benefits

We believe in taking care of our employees-because when you thrive, our communities thrive. SWDH offers a healthy work/life balance, a culture of collaboration and empowerment, and an excellent benefits package, including PERSI (one of the BEST RETIREMENT system available in the Nation)with a lifetime benefit!
  • Medical, Dental, and Vision benefits (Employee-only PPO coverage at $70.74/month for medical/vision and $12.08/month for dental; low-cost options for family members. Free High Deductible Health Plan for employees; low-cost for dependents.)
  • Life Insurance (FREE basic coverage; optional supplemental plans)
  • Generous Paid Time Off (11 paid holidays, vacation, and sick leave starting immediately. (Holiday pay and accruals are prorated based on hours worked.)
  • Mandatory 401(a) retirement program with 12.4% combined contributions
  • Optional 401(k) and 457 Saving Plans
  • Wellness Programs
  • Flexible and family-supported policies, including 8 weeks paid parental leave
  • Bring your canine friend to work on Fridays
  • In-house fitness room and outdoor walking path
  • Ongoing training opportunities
  • Student Loan Forgiveness and Tuition Reimbursement!
  • Easy commute with reverse traffic flow from Boise to Caldwell
Our generous benefits package significantly increases your total compensation. For a full-time Clinical Assistant, the base pay range of $17.74 - $20.87/hour grows to an estimated total compensation value of $28.30 - $32.13/hour when benefits are included, showcasing our commitment to your well-being and professional growth.

Typical Duties:

Candidates must be able to complete the essential job functions with or without reasonable accommodation and meet all the mandatory qualifications of the position.
  • Provide client focused services in accordance with SWDH and Idaho WIC Program policy and procedures
  • Under Supervision, work to review income, residency, and identity information to determine eligibility (certification) for the WIC Program in accordance with Idaho WIC Program policy and procedures
  • Enter information accurately into management information systems (MIS) for all client interactions
  • Complete anthropometrics (height and weight) and biochemical (hemoglobin) measurements
  • Complete health assessment interviews using motivational interviewing techniques and provide nutrition education tailored to nutrition risk and participant interests
  • Work with participants determining appointment plan for WIC certification period
  • Promote breastfeeding and provide support and education based on clients' interests and needs
  • Offer referrals to community resources as determined by nutrition and health assessment
  • Issue and educate on electronic benefit card following management information system (MIS) prompts and policies. Follow up with new card holder as needed
  • Replace lost or stolen cards per policy
  • Issues and track breastfeeding equipment following policy and procedures
  • Travel and deliver services from assigned location(s)
  • Provide services in -person, by telephone, on-line, or virtually
Minimum Qualifications:

You must possess all the minimum qualifications listed below to qualify for this position. All required experience and/or education must be listed under the work history section of this application OR on your resume and must include a detailed explanation of your roles and responsibilities at each relevant employer.

Minimum Qualifications (MQ):
  • Approximately 6 months to a year of experience or equivalent education of health and nutritional needs of adults and children
  • Approximately 6 months or more of related work experience in the following areas:
    - Interviewing and eliciting personal information
    - Adding, subtracting, multiplying, and dividing whole numbers, fractions, and decimals
    - Recording information accurately and legibly
MQ Specialty:
  • Valid Driver's License
  • High School Diploma or equivalent
Ideal Knowledge, Skill, and Abilities:
  • Approximately 6 months to a year of experience or equivalent education in:
    - Interviewing methods
    - Written and verbal communication skills
  • Approximately 6 months or more of related work experience in the following areas:
    - Interpreting, explaining, and applying regulations, laws, or complex policies to carry out assignments
    - Independently handling complaints and upset individuals in a business setting
    - Conducting sensitive fact-finding interviews
  • Ability to speak, write and read both English and Spanish


Supplemental Information:

This position is not covered by Social Security. Employees do not pay Social Security taxes and will not earn credits toward Social Security retirement, disability, or survivor benefits based on earnings from this job. However, Medicare taxes will still be withheld, and these earnings will count toward Medicare eligibility.

How to Apply

Register or log in to your account, locate this job announcement and select Apply. Attach your most current resume and follow the prompts to complete the exam. Hit submit. Applications will be accepted through 4:59 PM MST on the posting end date.

Need help? Check out the Candidate Guide under Candidate Resources on the State of Idaho Careers page.

NOTICE: Due to a recent system improvement, if you have previously applied for a position with the State of Idaho or Public Health District, select Reset/Forgot Password and follow the prompts to access your account. For additional assistance, refer to the Candidate Guide located under Candidate Resources on the State of Idaho Careers page.

Who May Apply

If you have a passion for helping others and making a positive impact in your community, we invite you to consider a rewarding career with SWDH. Applicants who meet all the listed "MQ's" and "MQ Specialties" will be considered. Applications will be screened, and only the most qualified candidates will move forward in the selection process.

We are committed to ensuring access and reasonable accommodations for individuals with disabilities. If you require accommodation at any stage of the recruitment process, please contact the Human Resource Office at 208.455.5307.

The successful candidate will have a history and background supportive of the health district's mission and will be required to complete a pre-employment drug test and a criminal history background check, including fingerprints.

SWDH is an equal opportunity employer. We prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and against all individuals based on race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws. Preference may be given to veterans who qualify under state and federal laws and regulations.

NOTICE: Idaho's Public Health Districts are agencies that are authorized by the State of Idaho as independent bodies. District employees are not State of Idaho employees, rather District employees who receive benefits through the Office of Group Insurance.

Ready to make a difference? Apply today and join a team that values innovation, collaboration, and community. Let's work together to make Southwest Idaho the healthiest place to live, work, and play!

If you have questions about this position, please contact us at:
Email: Human.Resources@swdh.id.gov
Phone: 208.455.5307
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WIC Clinical Assistant • Caldwell, ID, United States

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