Customer Support Specialist (Russian-Speaking)
We are recruiting on behalf of our partner!
We are looking for a Customer Support Specialist (Russian-speaking) to join our partner's Customer Support team!
Your Role :
- Respond to customer inquiries and provide prompt and accurate assistance in Russian through chats, emails and calls.
- Handle customer complaints and resolve issues effectively.
- Ensure customer satisfaction through professional and courteous communication.
- Maintain detailed and accurate records of customer interactions and transactions.
- Identify opportunities for process improvements and provide feedback to management.