Field Service Technician

Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.

At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

Job posting end date : 10 / 31 / 2025

Introduction :

We are seeking a Field Service Technician to join our Field Services team. You will be responsible for offering practical field repairs, welding, and technical support for Metso customers and third-party contractors in existing and newly acquired retrofit / rebuild / replacement equipment. Project the image of Metso as the service-oriented company to depend on for qualified field service support on mining equipment for maintenance, repairs, upgrades, and operation. The Field Service Technician position requires significant experience as a Field Service Technician with a background in mechanical and maintenance work as well as in depth knowledge of mining equipment.

In this position, you will report to the Field Service Managers in Mesa, AZ.

This position is located in Mesa, AZ but, will require up to 85% of travel to customer sites and other internal Metso sites for training.

What you’ll do :

• Prior to arrival at field assignment location, study, plan, and prepare for field work based on the detailed scope of work, drawings, specifications, Metso, and customer policies / procedures / rules / regulations / safety, specific instructions, etc.
• Provide technical and practical service during demolition and installation, checkout, start-up, and commissioning to ensure safety and proper equipment and system erection is in accordance with contract designs and drawing requirements.
• Perform various millwright tasks such as, but not limited to, installation and alignment of new ring & pinion gears, mill components or complete mill change-outs.
• Repair various types of process equipment such as crushers, conveyers, pumps, screens, mills, etc.
• Perform critical gear alignments, laser shaft alignments, precision surveying with Brunson Scope as well as dial indicator method of shaft alignments.
• Read Micrometers, Calipers, Machinist Levels, Pi Tapes as well as other precision measuring equipment.
• Troubleshoot fit / form problems and advise / assist on corrective action and repairs.
• Sets up and operates all common welding equipment including SMAW (Stick), GMAW (Mig) in a mining / heavy industrial setting.
• Efficiently cuts and excavates cracks with Air Carbon-Arc as well as cutting with Oxyfuel, Plasma and track burners.
• Checks, adjusts and regulates current and time cycle for varying conditions of materials to obtain proper welds.
• Removes rough spots from work piece, using portable grinder, hand file, or scraper.
• Maintain accurate records regarding job progress, delays, problems, deliveries, changes, extras, and engineering and fabrication errors.
• Submit internal daily construction reports covering activity at the jobsite.
• Communicate with the client to ensure satisfaction with job progress and quality.
• Work in liaison with the various technical support departments within the Metso organization.
• Visit customers with the sales force to develop and grow service business opportunities.
• Perform work using safe and proper methods and procedures to maintain and repair Metso equipment.
• Other tasks as assigned.

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We understand that some highly capable candidates might hesitate to apply for a role unless they meet every listed qualification. If you're excited about this role, we encourage you to apply even if you don't meet all the requirements. You may be the right candidate for the role.