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Software Engineer, Platform
Software Engineer, PlatformGlean • San Francisco, California, USA
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Software Engineer, Platform

Software Engineer, Platform

Glean • San Francisco, California, USA
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

About Glean :

Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industrys most advanced enterprise search has evolved into a full-scale Work AI ecosystem powering intelligent Search an AI Assistant and scalable AI agents on one secure open platform. With over 100 enterprise SaaS connectors flexible LLM choice and robust APIs Glean gives organizations the infrastructure to govern scale and customize AI across their entire business - without vendor lock-in or costly implementation cycles.

At its core Glean is redefining how enterprises find use and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people content and activity delivering deeply personalized context-aware responses for every employee. This foundation powers Gleans agentic capabilities - AI agents that automate real work across teams by accessing the industrys broadest range of data : enterprise and world structured and unstructured historical and real-time. The result : measurable business impact through faster onboarding hours of productivity gained each week and smarter safer decisions at every level.

Recognized by Fast Company as one of the Worlds Most Innovative Companies (Top 10 2025) by CNBCs Disruptor 50 Bloombergs AI Startups to Watch (2026) Forbes AI 50 and Gartners Tech Innovators in Agentic AI Glean continues to accelerate its global impact. With customers across 50 industries and 1000 employees in more than 25 countries were helping the worlds largest organizations make every employee AI-fluent and turning the superintelligent enterprise from concept into reality.

If youre excited to shape how the world works youll help build systems used daily across Microsoft Teams Zoom ServiceNow Zendesk GitHub and many more - deeply embedded where people get things done. Youll ship agentic capabilities on an open extensible stack with the craft and care required for enterprise trust as we bring Work AI to every employee in every company.

About the Role :

Glean is seeking an Infrastructure Engineer to build and evolve the platform that powers a highly available performant secure and cost effective infrastructure across all clouds. Youll deliver complex components with elegant automation robust uptime guarantees autoscaling and reliable alerting / monitoring for infrastructure that runs across multiple cloud providers. As part of the Platform team youll be responsible for critical pieces of Gleans infrastructure working closely with several other teams to support their workloads.

You will :

  • Oversee the entirety of your greenfield features from inception to implementation experimentation launch and beyond
  • Provide leadership and mentor more junior engineers
  • Work with designers product managers data scientists and other engineers to understand our problem space and create elegant solutions
  • Write robust code thats efficient easy to read maintain and test

About you :

  • Bachelors degree (or equivalent) in Computer Science or related field
  • 3 years of experience in a role working with AWS and / or GCP IaaS services eg. compute object storage iam networking vpc.
  • Experience with Terraform K8s (GKE / EKS) Data Pipelines (Beam / Flink / Kafka / PubSub / SQS) ML Pipelines Object Storage (S3 / GCS) Big Query etc. is a plus.
  • Experience managing large scale cloud infrastructure with IaC.
  • Highly proficient with modern Unix / Linux operating systems / distributions
  • Experience defining SLOs / SLIs and implementing monitoring alerting and runbooks.
  • Adaptable. Goals can change fast. You anticipate and react quickly.
  • Autonomous. You own what you work on. You move fast and get things done.
  • Excellent communication. You will need to communicate complex ideas effectively to both technical and non-technical audiences and both verbally and in writing.
  • Collaborative. You must work collaboratively in a cross-functional team and with people at all levels in an organization.
  • Location :

  • This role is hybrid (3-4 days a week in one of our SF Bay Area offices)
  • Compensation & Benefits :

    The standard base salary range for this position is $140000 - $265000 annually. Compensation offered will be determined by factors such as location level job-related knowledge skills and experience. Certain roles may be eligible for variable compensation equity and benefits.

    We offer a comprehensive benefits package including competitive compensation Medical Vision and Dental coverage generous time-off policy and the opportunity to contribute to your 401k plan to support your long-term goals. When you join youll receive a home office improvement stipend as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events and provide healthy lunches daily to keep you fueled and focused.

    We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. Were committed to an inclusive and diverse company. We do not discriminate based on gender ethnicity sexual orientation religion civil or family status age disability or race.

    # LI-HYBRID

    Required Experience :

    IC

    Key Skills

    Spring,.NET,C / C++,Go,React,OOP,C#,Data Structures,JavaScript,Software Development,Java,Distributed Systems

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Yearly Salary Salary : 140000 - 265000

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