TriStar JCB- Parts Manager

Company Profile

TriStar JCB is the JCB dealer for Tennessee, with a strong commitment to provide the best products and customer support in the market. We are investing in our workforce and offering a highly competitive compensation and benefit program to ambitious candidates who possess the desire and mentality to excel at both the personal and professional levels. TriStar JCB is an authorized dealer for JCB construction equipment including compact track loaders, skid steer loaders, rough terrain forklifts, backhoes, wheel loaders, excavators, telehandlers, and aerial equipment, among others.

Position Summary

TriStar JCB currently has an opening for a Parts Manager to support our dealership aftermarket operations. This position is responsible for providing exemplary customer satisfaction to all dealership customers through the sale and promotion of aftermarket products and services offered by TriStar JCB. From our main office, the Parts Manager will serve as a leading support member between TriStar JCB and the customer.

Qualifications

• At least 4 years of support, and / or parts / service sales experience preferably in the equipment or rental industry.
• Proven experience in parts or aftermarket operations, preferably in the equipment industry
• Strong customer service skills and a customer-centric approach
• Excellent communication skills, both verbal and written
• Ability to multitask, prioritize, and manage time effectively
• Proficient in using a DMS (Dealer Management Software) and MS Office Suite
• Strong problem-solving skills and attention to detail
• Ability to work independently and as part of a team

Responsibilities

TriStar JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at https : / / www.jcb.com / en-gb / about / careers.

Disclaimer : This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.