Business Intelligence Analyst

Description:

The Business Analyst plays a critical role in supporting reporting and dashboard development that enables leadership decision-making, by providing clear, accurate, and timely visibility into established KPIs and performance drivers across the Salience organization. This role partners closely with leaders, clinical teams, and technology partners to translate known reporting needs into structured dashboards, Excel-based reports, and analyses that support operational review, financial tracking, and performance discussions.

The ideal candidate thrives in a mission-driven, fast-paced healthcare environment and is comfortable working within established data models while helping improve reporting consistency and usability over time. This person must be able to prioritize competing reporting requests, communicate clearly with stakeholders, and deliver reliable outputs in a collaborative, business-facing role.

Key Responsibilities

1. Data, Reporting, Performance Analytics & KPIs

• Build and maintain recurring and ad hoc reports and dashboards tracking key metrics such as growth, throughput, operational effectiveness, access rates, and care outcomes.
• Extract and analyze data from Athena, Salesforce, Snowflake, Tableau, and other integrated systems to support accurate and consistent reporting for business and clinical users.
• Present findings in clear, narrative-driven visuals that help leaders understand performance trends and operational drivers.
• Support leadership and functional teams by translating reporting needs into dashboards and metrics aligned with the Salience Standards.
• Model and reinforce Salience’s Ownership Culture by using data to inform discussions and continuous improvement, escalating data quality or reporting gaps as needed.
• Analyze and summarize changes in key metrics by identifying contributing factors and variances across known data sources, supporting leadership discussions on performance without independently determining strategic actions.

2. Systems & Technology Integration

• Support EHR, CRM, and HR system initiatives (Athena, Salesforce, Paylocity, etc.) by providing reporting requirements, validation, and user-focused input.
• Maintain and improve reporting and dashboard standards to ensure consistency, ease of access, and efficient turnaround of reporting requests.

3. Strategic Growth & Business Case Support

• Prepare and maintain historical and current performance data used in growth-related discussions, including new clinics, providers, services, and operational initiatives.
• Support finance, operations, and growth leaders by refreshing and validating reporting inputs used in business cases, capacity planning, and operational reviews.
• Provide structured data outputs and summary reporting to support ROI discussions, while relying on leadership direction for interpretation, recommendations, and decision-making.

4. Financial Modeling & Forecasting Support

• Maintain and update Excel-based financial reporting templates and supporting schedules using data from established systems and approved data sources.
• Prepare recurring monthly, quarterly, and annual reporting updates tied to financial performance, staffing, and operational metrics.
• Support finance-led forecasting and planning processes by providing timely accurate data inputs and variance summaries, without owning forecast assumptions or financial outcomes.

Qualifications

Education & Experience

• Bachelor’s degree in business, Data Analytics, Healthcare Administration, or a related business or analytics field (business-focused degree preferred).
• 2–5 years of experience in business analysis, reporting, or healthcare-related analytics.
• 2+ years in healthcare industry experience is required
• Experience working with healthcare data and business performance reporting is required.

Skills & Competencies

• Advanced proficiency in Excel for structured reporting, financial schedules, and recurring performance updates.
• Strong proficiency in Tableau or a comparable business intelligence platform (e.g., Power BI, Qlik, Looker, MicroStrategy), with the ability to adapt to Salience’s reporting standards.
• Familiarity with Salesforce reporting and dashboards; experience partnering with Salesforce administrators is a plus.
• Exposure to Athena EHR, SQL, and cloud data environments (e.g., Snowflake) is beneficial.
• Strong communication skills — able to translate reporting outputs into clear explanations for clinical and non-clinical audiences.
• Organized, detail-oriented, and comfortable managing multiple reporting requests and shifting priorities.
• Ability to interpret KPI movement and variance across known data sources and clearly explain contributing factors to business and clinical stakeholders.

Performance Metrics

• Leadership has timely and reliable visibility into key operational and performance trends.
• Reports and dashboards are accurate, consistent, and easy for leaders to interpret.
• Reporting requests are delivered within agreed timelines, with clear communication on priorities and turnaround times.
• Reduction in duplicate or outdated reminders and dashboards over time through improved structure and standards.
• Positive feedback from leaders and stakeholders on clarity, usefulness, and responsiveness of reporting support.
• Leadership reports increased clarity and confidence in understanding KPI drivers and performance changes through consistent, well-structured reporting outputs. comfortable managing multiple reporting requests and shifting priorities.

Requirements:

Education & Experience

• Bachelor’s degree in business, Data Analytics, Healthcare Administration, or a related business or analytics field (business-focused degree preferred).
• 2–5 years of experience in business analysis, reporting, or healthcare-related analytics.
• 2+ years in healthcare industry experience is required
• Experience working with healthcare data and business performance reporting is required.

Skills & Competencies

• Advanced proficiency in Excel for structured reporting, financial schedules, and recurring performance updates.
• Strong proficiency in Tableau or a comparable business intelligence platform (e.g., Power BI, Qlik, Looker, MicroStrategy), with the ability to adapt to Salience’s reporting standards.
• Familiarity with Salesforce reporting and dashboards; experience partnering with Salesforce administrators is a plus.
• Exposure to Athena EHR, SQL, and cloud data environments (e.g., Snowflake) is beneficial.
• Strong communication skills — able to translate reporting outputs into clear explanations for clinical and non-clinical audiences.
• Organized, detail-oriented, and comfortable managing multiple reporting requests and shifting priorities.
• Ability to interpret KPI movement and variance across known data sources and clearly explain contributing factors to business and clinical stakeholders.

Location Requirements

• Candidates must currently reside in the Dallas-Fort Worth (DFW) metroplex or within the state of Texas.