Temporary Client Development Email Marketing Coordinator

Temporary Client Development Email Marketing Coordinator

The Client Development Operations team at Baker Botts is seeking a Temporary Client Development Email Marketing Coordinator to be based out of the firm's Austin, Dallas or Houston office locations. The Temporary Client Development Email Marketing Coordinator will work closely with the Client Development Technology & Operations Associate Director and Manager to lead day-to-day content distribution and support for the email marketing system at Baker Botts.

Reporting to the Manager of Client Development Technology and Operations, this role requires a self-starter who can manage multiple projects concurrently while understanding the need for the highest level of attention to detail. You'll work cross-functionally within the department as well as with other firm departments to ensure our email marketing efforts meet quality and brand standards.

Essential Duties and Primary Responsibilities:

• Email Execution: Serve as key resource to format, QA, and send all email campaigns and client communicationsevent invites, client updates, and internal communications, working with other team members to do so as appropriate.
• Team Enablement: Support the existing network of internal "super users" across the firm; communicate and enforce set standards and processes.
• Approval & QA: Review, edit, and approve emails prepared by super users, ensuring brand, tone, and technical compliance.
• Platform Stewardship: Stay on top of platform releases and updates; work with Manager to communicate major changes and their impact to the broader team.
• Analytics & Reporting: Work with Manager on email reporting and engagement metrics; translating the data into insights stakeholders actually care about.
• Special Projects: Provide support for strategic email-related initiativeswhether it's template redesign, A/B testing frameworks, mailing list redevelopments, or platform integrations.
• Collaboration: Work closely with other system owners, especially CRM, to ensure delivery of all of the above duties and responsibilities; identify opportunities for improvement and synergy between systems.
• Other duties and special projects as assigned.

Role Requirements:

• Meticulous attention to detail. Typos give you hives.
• Strong copy editing and QA instinctsbonus points if you can gently coach the team on subject lines.
• Solid understanding of email engagement metricsand how to make them sing.
• Comfort juggling projects and priorities in a deadline-driven environment.
• Bonus: Familiarity with marketing automation workflows or CRM integrations.

Qualifications:

• Bachelor's degree in marketing, business administration, communications, computer science or related field; or equivalent combination of education and experience.
• Three or more years of experience in marketing, business development, technology, and/or project management. Experience in a professional services firm and certification or continuing education credits in project management are preferred.
• Excellent project management skills and demonstrated ability to organize and prioritize workload and consistently meet deadlines in a fast-paced environment.
• Experience with CRM systems and email marketing platforms, required, with preference for Vuture and Dealcloud.
• Experience with ChatGPT, Claude, Microsoft Copilot, or other AI tools a plus.
• High degree of attention to detail, accuracy, and curiosity, including the ability to unpack complex technological challenges.
• Excellent written and oral communication skills with the ability to train and influence others.
• Exceptional interpersonal and customer service skills.
• Experience with both self-motivating and working independently, across time zones, as well as with operating with cross-functional teams, in a highly collaborative and professional environment.

Extent of Public Contact (Within and outside the firm):

• Extensive contact with members of the Client Development team.
• Moderate contact with lawyers in all locations at all levels.
• Moderate degree of contact with other departments within the firm.

Physical Demands:

• Must be able to work at a computer for extensive periods of time, either while using the telephone or computer.
• Must be able to lift to 10 pounds, squat, kneel, and bend.
• Must be able to function in a standard office environment.

Working Condition and Environment:

• Work is normally performed in a typical office environment, which includes the ability to visit virtually face-to-face with colleagues.
• Position is full-time and requires a five-day work week and standard hours as outlined in the Firm policy manual.
• This role is fully remote. You will be required to come to the office when there is a business or client need.

Baker Botts L.L.P. is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, gender, sex, age, religion, creed, national origin, citizenship, marital status, sexual orientation, disability, medical condition, military and veteran status, gender identity or expression, genetic information or any other basis protected by federal, state, or local law.