Customer Experience Pharmacist

The Customer Experience Pharmacist plays a crucial role in delivering exceptional customer service and ensuring optimal patient care in a supportive environment. This position involves handling high volume phone inquiries, providing counseling to patients and prescribers, and supporting Belmar Pharma Solutions mission.

• RESPONSIBILITIES
• Interpret prescription orders and accurately input them into the computer system
• Advise patients and doctors on our products
• Verify compounding formulas and update lot and expiration dates
• Perform final check on all prescriptions to ensure accuracy and compliance
• Supervise technicians to optimize workflow and patient care
• Perform initial interpretation of prescriptions
• Very that prescription was entered into the computer against the hard copy
• Accept verbal orders from voice mail, IVR, and direct phone contacts
• Answer phones as needed
• Monitor and enforce compliance with company policies and regulatory requirements
• Adhere to all state and federal laws
• Perform duties in various physical positions (e.g., sitting, standing, reaching) for extended periods
• Handle chemicals used in compounding with appropriate safety measures
• Perform other duties as assigned by management
• QUALIFICATIONS /
• TRAINING

(e.g. professional qualifications, on-the-job training, education)

An equivalent combination of education, training, and experience may substitute.

• Registered Pharmacist with a valid license
• Exceptional customer service skills and ability to work in team-oriented, fast-paced environment
• Proficient in math with a strong work ethic
• Preferred experience with compounding, manufacturing environments, and federally regulated facilities
• Background in chemistry and technical writing skills for Standard Operating Procedures preferred
• Travel

As part of your job duties, travel may be required. If applicable, you will be compensated at the current IRS mileage reimbursement rate.

Pay : $123,000.00 - $137,000.00 per year

Benefits :
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Work Location : In person

by Jobble