Energy Efficiency Program Support Manager (Hybrid)

Our client is seeking an Energy Efficiency Program Support Manager to oversee program operations, vendor performance, and compliance with regulatory and business requirements. This role requires strong leadership, cross-functional collaboration, and the ability to drive process improvements to ensure the success of utility energy efficiency programs.

• Oversee performance of contracted vendors (office and field) to ensure successful program service delivery
• Manage employee performance and ensure strict adherence to safety protocols and practices
• Lead and participate in cross-functional teams (Customer Care, Contracting, Procurement, Legal, Marketing, IT, etc.) to resolve business and customer issues
• Develop and maintain program processes, ensuring compliance, business controls, and accurate invoice processing
• Identify and implement process improvements; streamline operations through automation where possible
• Monitor program Key Performance Indicators (KPIs) to ensure delivery meets business and regulatory expectations
• Prepare and present program/project status reports to senior management
• Support special projects as assigned
• Participate in storm restoration efforts, which may require non-routine schedules and duties

Required Qualifications

• Bachelor’s Degree in Management, Engineering, Business, Finance, or a related field and 7+ years of experience in energy efficiency programs, construction, or related fields
• In lieu of a degree: 11+ years of relevant experience
• Proven experience managing vendor performance and leading cross-functional teams
• Background in Energy Efficiency or Electric Vehicle programs
• Demonstrated management/leadership experience
• Valid U.S. driver’s license

Preferred Qualifications

• Certified Energy Manager (CEM) credential
• MBA or advanced degree

Benefits:

• Health Insurance
• Sick time
• 401k

Pay Range: $63.00 - $68.00 per hour (Depending on experience and qualifications)

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, national origin, age, veteran status, disability, or any other protected class.