Salesforce Administrator / Developer

Job Description

Job Description

The Salesforce Administrator / Developer will support and enhance MADD’s Salesforce platform, which connects fundraising, engagement, and operational systems. The role combines administration, configuration, and light development to maintain data integrity, streamline workflows, and automate processes.

You’ll work closely with IT Strategy, Web Engineering, and Marketing teams in an Agile environment to deliver scalable, automated solutions that reduce manual work and prevent support backlogs. This position is best suited for someone who enjoys collaborative problem-solving and has experience working in or supporting a nonprofit environment. A customer-focused mindset, clear communication, and friendly, service-oriented demeanor are essential.

This is a remote position with a salary of $85,000

RESPONSIBILITIES :

• Administer Salesforce environments (user setup, profiles, permission sets, and data access).
• Configure and maintain standard and custom objects, fields, record types, and page layouts.
• Build and optimize automation using Flows, validation rules, and approval processes.
• Develop Apex classes, triggers, and Lightning Web Components (LWC) when configuration isn’t enough.
• Manage integrations with core platforms such as Marketing Cloud, Workato, and FormAssembly, along with additional connected platforms (e.g., GoFundMe Pro, Firebase, MuleSoft, RealZips).
• Support data quality and deduplication efforts using DataGroomr, Apsona, and related tools.
• Create reports and dashboards for leadership, fundraising, and program teams.
• Collaborate with product owners to define user stories, acceptance criteria, and sprint priorities.
• Participate in Agile ceremonies (standups, sprint planning, retrospectives) and provide clear updates.
• Design automation-first solutions that minimize manual work and reduce long-term maintenance.
• Provide user support and training with a professional, approachable demeanor.
• Coordinate sandbox management, deployments, and release processes.
• Performs other duties as assigned.

QUALIFICATIONS :

BENEFITS

Eligible within first 30-45 days

Health, Dental, Vision

Retirement 403(b) + employer matching

4 weeks accrued vacation

12 Paid Holidays per calendar year

Up to 3 Floating Holidays per calendar year

Paid Sick Time

Modified Tuition Reimbursement

Maternity / Paternity Leave

Basic Life, AD&D, Short-Term and Long-Term Disability Insurance covered by Employer

FSA, HRA

Employee Assistance Program

How to Apply : Please provide resume to our hiring team via the blue APPLY NOW button

#zr