10 Years of Commercial Facilities Maintenance Experience Including
- Facilities Management Experience (HVACR, Plumbing, Electrical, Handyman)
- Commercial Service Experience
- Account Management
- Job Estimating
- Dealing with Client Issues
- Sales Experience
Senior Project Manager Responsibilities
Account Management Coordination & Oversight
Reviewing all invoices & proposals before they go to the clientConsidering Margin, Board availability, and quoting each job as its ownAssisting with sales and managing clients
Assist with building relationships & managing each client in their own wayDealing with client issues as they ariseHaving a pulse for the business in relation to call volume, dispatch board, etc.
Going to client visits with all account managers
Helping schedule those site visitsReviewing account managers performance including hiring and firing.
Account management client load and pairingWeekly account manager meetings as well as on a regular basisReviewing Sales and call volume for each client MonthlyDetermining opportunistic goals for clientsAR Meetings with each account manager & CFO