Student Account Billing and Collections Coordinator

STUDENT ACCOUNT BILLING AND COLLECTIONS COORDINATOR

OVERVIEW :

DeSales University, in Center Valley, PA, is a private, coeducational, four-year liberal arts Salesian, Catholic university, under the leadership of the Oblates of Saint Francis de Sales. Founded in 1965, the 550-acre suburban campus is located 50 miles north of Philadelphia and about 90 miles southwest of New York City. A total enrollment of nearly 3,500 includes undergraduate day and evening students, and graduate students. DeSales has approximately 135 full-time faculty members and offers more than 40 bachelor's degrees, twelve graduate programs, and over 20 certificate programs in a wide range of disciplines; many of these can be completed fully online.

In 2024, the University transitioned to a new academic structure featuring a four-college / school model, which includes the Kathleen Waterbury and J.B. Reilly School of Business; a College of Arts, Education, and Humanities with a School of Education and a School of Performing Arts; a College of Sciences; and a College of Healthcare Professions with a designated School of Nursing. For further information, visit www.desales.edu. EOE

POSITION SUMMARY :

The Student Account Billing and Collections Coordinator has the overall responsibility over the collection of accounts receivable balances related to the University's undergraduate, eight graduate academic programs, two doctoral programs, as well as the Adult Studies program. This position works closely with the program administrators of the various programs as well as the counselors within the Financial Aid Office, the Registrar's Office, Housing and Meal Plan Offices as well as the Veterans and Military Services Center towards a goal of addressing student questions and concerns in a timely manner. The coordinator also shares cashiering duties and responsibilities.

QUALIFICATIONS :

• High School Diploma or equivalency required, college degree preferred
• Proficient computer skills to include Microsoft Word, Excel, PowerPoint, and Internet. Knowledge of Ellucian Colleague Datatel system a plus
• Ability to exercise independent judgment, balance competing responsibilities, and complete assignments in a timely fashion
• Ability to work as a team player
• Occasional weekend / holiday hours required
• Black out dates during last week of July through end of August for fall and month of January for the Spring
• Excellent verbal and written communication skills
• Dependability, punctuality, and detail oriented a must
• Must be customer service oriented and have the ability to maintain confidentiality and discretion
• Experience in the collection of delinquent accounts is preferred
• Sensitive to issues of ethnicity, disability and diversity
• Dedicated to the mission of a small, Catholic, liberal arts institution

DeSales University is an EEO employer - M / F / Vets / Disabled