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Customer Service Representative
Customer Service RepresentativeVirtualVocations • Fullerton, California, United States
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Customer Service Representative

Customer Service Representative

VirtualVocations • Fullerton, California, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Full-Time Customer Service Representative to join their Member and Provider Services team.

Key Responsibilities

Develop a comprehensive understanding of current processes, procedures, and tools

Manage an assigned caseload and maintain service delivery, productivity, and quality expectations

Participate in process improvement projects and comply with operational and regulatory standards

Required Qualifications

1+ years of experience in a high-volume or customer-focused setting

6+ months of healthcare experience

High school diploma or GED

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Customer Service Representative • Fullerton, California, United States

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