Chief Technology Officer

Chief Technology Officer

University Federal Credit Union (UFCU) is investing in enterprise technology that enables growth, resilience, and digital transformation. As part of this journey, we are seeking an exceptional Chief Technology Officer (Vice President, IT) to lead the strategy, modernization, and operational excellence of UFCU's technology foundations.

Reporting to the EVP, the CTO is responsible for building a secure, scalable, cloud-enabled, AI-ready technology ecosystem that powers world-class member experiences, operational efficiency, and UFCU's growth ambitions. This executive will drive the adoption of advanced technologiesincluding AI / ML, cloud, automation, and cyber resilienceensuring our technology stack is designed for agility, scalability, and resilience.

The CTO will lead enterprise infrastructure, platforms, networks, cybersecurity, technology operations, and enablement of data-driven, automated, and digital capabilities. This is a critical leadership role, instrumental to UFCU becoming one of the nation's most digitally advanced and member-centric financial institutions.

Essential Functions

Enterprise Technology Strategy & Leadership

• Develop and execute UFCU's enterprise technology strategy aligned to business growth, digital transformation, and operational resilience.
• Architect a future-ready, AI-powered, cloud-first technology environment designed for agility, security, scalability, and speed.
• Serve as an executive advisor on emerging technologiesincluding AI / ML, RPA, intelligent automation, cloud platforms, and infrastructure innovation.
• Lead the modernization of UFCU's enterprise platforms, networks, data centers, and technology operations.

Infrastructure, Cloud & Platforms

AI, Automation & Innovation Enablement

Cybersecurity, Risk & Resilience

Operational Excellence & Service Delivery

Organizational Leadership & Talent Development

Other

Education & Professional Experience

Technical & Leadership Competencies

Preferred Certifications

Competencies

Driving Member Obsession

Ensuring the internal or external customer's perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities; crafting and implementing service practices that meet customers' and own organization's needs; promoting and operationalizing customer service as a value.

Driving Innovation

Driving organizational and cultural changes needed to achieve strategic objectives; catalysing new approaches to improve results by transforming organizational culture, systems, or products / services; helping others overcome resistance to change.

Driving Performance Excellence

Translating strategic priorities into operational reality; aligning communication, accountabilities, resource capabilities, internal processes, and ongoing measurement systems to ensure that strategic priorities yield measurable and sustainable results.

Delivering Empowered Leadership

Motivating increased employee effort by communicating a compelling view of the organization's purpose and its future state in a way that helps others understand the importance of their contributions and feel how outcomes will be different when progress is achieved. Establishing systems and processes to attract, develop, engage, and retain talented individuals; creating a work environment where people can realize their full potential, thus allowing the organization to meet current and future business challenges.