Program Supervisor- Managed Care

About our Program :

Enhanced Care Management (ECM) is a program within a far-reaching, multiyear plan to transform California's Medi-Cal system, known as California Advancing and Innovating Medi-Cal (CalAIM). Led by California's Department of Health Care Services, the goal of CalAIM is to help integrate Medi-Cal more seamlessly with other social services and help improve outcomes for the millions of Californians covered by Medi-Cal, especially those with the most complex needs. Customers enrolled in the ECM program receive comprehensive care management from a single System Navigator who coordinates all their health and health-related care, including physical, mental, and dental care, and social services. ECM makes it easier for customers to get the right care at the right time in the right setting and receive comprehensive care that goes beyond the doctor’s office or hospital. Come join our team, partnering with managed care health plans, and change the landscape of Behavioral Health and integrated care in our state!

Who We Are

Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than , Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care.

Who We Serve

Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California.

Compensation We Offer

• The initial compensation for this position ranges from $, -$, per year.
• Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations.
• The salary may also vary if you reside in a different location than the location posted.
• % License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications.
• Bilingual Differential for qualified positions

Benefits We Offer

JOB SUMMARY

Works within the vision, mission, and philosophy of the agency. Under direction of the Program Manager- CalAIM, hires, develops, trains, manages, and retains program staff and team(s) to ensure customer satisfaction and culturally competent service delivery consistent with managed care requirements. Functions as the liaison between team, agency, and community partners. Ensures provision of high-quality service by program staff through administrative supervision and monitoring of program KPIs.

RESPONSIBILITIES AND DUTIES

Clinical Care Management

Program & Fiscal Management

Personnel Management

External Liaison

Quality Assurance and Improvement

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

MINIMUM EDUCATION AND / OR EXPERIENCE

A combination of education and experience equivalent to a :

Equal Opportunity Employer

We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance (a) and San Francisco Police Code, Article . Section .