Human Resources Business Partner

Position Title : HR Business Partner

Reports To : HR Director

Located : This is a full-time on-site position based at the Forest Hills Corporate Office Pittsburgh PA Monday through Friday.

Overview : This position will serves as a strategic and operational partner to Operations leadership supporting multiple Dunkin locations. This role aligns HR strategies with business goals by driving performance retention and compliance across a high-volume hourly workforce. Provides hands-on support to district and store managers while ensuring HR policies and programs are implemented consistently and effectively. responsible for supporting and ensuring the compliance of Human Resources (HR) policies and procedures with Federal State and Local regulations.

Key Responsibilities

• Perform a wide range of HR administrative functions including system troubleshooting password resets data maintenance and HRIS user support.
• Conduct comprehensive HR audits of recruitment onboarding benefits compliance and employee relations processes to identify opportunities for improvement.
• Lead employee relations investigations coach managers on corrective actions and ensure consistent policy application.
• Analyze turnover staffing and engagement metrics to identify root causes and recommend effective retention strategies.
• Conduct and review background checks; prepare offer letters and ensure all new hire documentation is accurately completed.
• Lead HR technology and automation initiatives to enhance reporting accuracy and process efficiency.
• Develop HR metrics dashboards training materials and tools for management teams.
• Collaborate with the HR Director to enroll new hires in benefits maintain ACA compliance and support ongoing benefits communication.
• Consult on policy updates and employee handbook revisions in accordance with federal and state regulations.
• Provide guidance on performance management employee engagement and recognition programs.
• Support the recruitment and onboarding of management and hourly team members ensuring compliance with background and I-9 requirements.
• Facilitate leadership compliance and culture-based training for General Managers and shift leaders.
• Partner with Payroll to ensure accurate and timely employee data within HRIS systems (Paycom and ADP Workforce Now).
• Support special initiatives such as open enrollment optimization manager development programs and HR compliance training.
• Assist with Workers Compensation administration reporting and compliance; lead safety committee initiatives.

Qualifications

Key Skills

Marketing & Sales,Business Administration,Bid,Instrumentation & Control,HACCP

Employment Type : Full Time

Experience : years

Vacancy : 1