Long Term Care Claims Representative

A company is looking for a Long Term Care Claims Representative - Payment Servicing.

Key Responsibilities

Manage and prioritize a work queue and multiple responsibilities in a fast-paced environment

Adhere to Standard Operating Procedures for consistent claims practices and resolution

Make complex claim-payment decisions based on knowledge and policy provisions

Required Qualifications, Training, and Education

Minimum 2 years' experience in professional customer service, preferably in a medical or financial setting

High School diploma or military experience

Proficient with Microsoft Office applications

Knowledge of medical terminology and ability to interpret contract language

Ability to complete virtual classroom training and maintain a distraction-free home office setup