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Director of Operations (New York)
Director of Operations (New York)Merraine Group, Inc. • New York, NY, US
Director of Operations (New York)

Director of Operations (New York)

Merraine Group, Inc. • New York, NY, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.part_time]
[job_card.job_description]

This mission-driven nonprofit is dedicated to shifting perceptions of Jews and Israel through strategic, modern marketing. The organization partners with leading funders, agencies, and research teams to create high-impact campaigns that move audiences and advance understanding. As the work expands, the team requires a marketing operations leader who can bring structure, clarity, and operational excellence to an environment with many external contributors and where creative input is already abundant.

Position Overview

The organization is seeking a true Marketing Operations leader someone who has owned marketing operations at scale, ideally within an agency environment or a similarly fast-paced, high-budget ecosystem. This is not a creative role and not a position for someone looking to shape content, pitch ideas, or participate in conceptual direction.

With more than enough voices offering creative input, the organization needs a professional who is energized by making the creative work the person who builds the systems, manages the timelines, understands the production realities, and ensures flawless, efficient execution.

This role is ideal for a candidate excited to bring structure to complexity, drive operational rigor, and make it possible for creative teams and partner agencies to deliver their best work.

Key Responsibilities

Marketing Operations Leadership

  • Own the full operational backbone of the marketing function.
  • Develop, maintain, and optimize systems for workflow, communication, approvals, and project governance.
  • Ensure all campaigns move smoothly through production from kickoff to final delivery with clear milestones and expectations.

Production & Project Management

  • Manage complex, multi-stakeholder marketing projects involving funders, agencies, research partners, and internal team members.
  • Build and enforce production schedules, ensuring timelines are realistic, efficient, and met.
  • Review and interpret production plans, scopes, budgets, and timelines and push back appropriately based on operational expertise.

    • Budget & Resource Oversight

  • Manage large-scale budgets with sophistication and accuracy.
  • Evaluate scopes of work, pricing structures, staffing models, and production approaches to ensure maximum efficiency and impact.
  • Identify cost-saving opportunities and operational improvements without compromising quality.

    • Agency & Partner Management

  • Serve as the operational point of contact for creative, media, research, and production agencies.
  • Hold partners accountable by using your deep understanding of agency operations, timelines, and production methodologies.
  • Coordinate the multiple external stakeholders involved without adding creative opinions or noise to the process.

    • Performance Monitoring & Process Optimization

  • Track progress, escalate risks, and course-correct swiftly.
  • Build feedback loops and operational dashboards to monitor project health.
  • Continuously refine processes to enhance speed, efficiency, and clarity across all marketing workstreams.

    • Who Will Thrive in This Role

  • Someone who gets excited by operations , structure, systems, workflows, and the mechanics that make creative possible.
  • A behind-the-scenes driver who loves the challenge of coordinating multiple players and keeping complex moving parts aligned.
  • A person who is not looking to contribute creatively and will not be tempted to add another voice to creative direction.
  • A professional who has worked at scale high-budget, fast-paced, agency-style production environments.

    • Required Experience

  • 510+ years in marketing operations , production operations, or agency operations with clear ownership of operational deliverables.
  • Direct experience managing large budgets , detailed production plans, and complex, fast-moving campaigns.
  • Strong command of agency workflows, SOWs, scopes, WIPs, timelines, and production realities.
  • Demonstrated ability to push back on timelines, budgets, and scopes with confidence and expertise.
  • Expertise in organizing high-volume, high-stakes marketing workstreams.
  • Exceptional communication and organizational skills.
  • Passion for the organizations mission and comfort working within a Jewish and Israel-focused context.

    • Preferred Qualifications

  • Experience in high-growth, startup-like environments.
  • Familiarity with Jewish culture and Israel-related issues (or eagerness to learn).
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