As a Stoneside Installer you will be responsible for maintaining all standards and procedures set forth by the Installation Team to deliver a five-star experience to our customers. This role involves working independently in residential and commercial environments with support from our remote operations and design teams.
If youre passionate about craftsmanship and customer satisfaction wed love to hear from you. Apply today and help us transform spaces across America!
Key Responsibilities :
- Measure windows and install Stonesides blinds and shades for residential and commercial customers
- Ensure all completed measures & installations are accurately documented & transmitted to the Install Team immediately upon completion
- Adhere to scheduled appointments and arrive at all appointments on time
- Follow all standards and procedures including material handling and work processes
- Provide exceptional customer service and remain friendly polite courteous and professional
- Identify solutions with installation orientation or placement of the shades on-site when necessary
- Ensure all materials field supplies and equipment are maintained and accurately inventoried
- Provide care for customers property to ensure it remains protected and undamaged
- Maintain timely communication with all Stoneside colleagues
- Demonstrate the product in-home review product operations ensure the customer understands how to use the product properly and that the customer is satisfied
- Pickup completed orders from our local warehouse
- Deliver a five-star experience on every measure install or repair
- Ability to travel at least one week a month to other markets around the US (Additional travel pay provided)
As a Member of our Installation Team you will :
Receive extensive training to ensure youre equipped to deliver a five-star experience from day oneReceive a company provided van and gas cardReceive a company cell phone tablet and all tools needed to perform your roleMaintain a Professional appearance and Customer-facing dress code :Black dark blue grey or khaki pants / shorts (no jeans) and a black grey or navy polo shirt (company polos provided within a few weeks of start). No rips or tears in pants / shorts or shirts.
Footwear : Closed-toe shoes but no Crocs or similar type shoes. Tennis shoes are acceptable. Steel-toe boots are not required.Maintain a clean neat and professional appearance ensuring clothing and personal presentation are scent-neutral when meeting with customers.Qualifications and Skills
Align with our mission and values and want to be part of a team where everyone loves their job2 years of millwork installation (cabinets doors / windows molding flooring) finished carpentry remodeling / renovations experience or equivalent experienceExcellent troubleshooting analytical and problem-solving skillsProfessional appearance and demeanorExcellent telephone written and verbal communication skills while interfacing with all Stoneside teammates and customersAbility to read and interpret documents such as operating and maintenance instructions safety guidelines and procedure manualsBasic math skills requiredAbility to read a tape measure and convert nominal measurementsAbility to work independentlyA valid drivers license (Real ID-compliant) is for job-related travelResidence within 30 miles of inventory warehouse : 2208 Commerce Place Hayward CA 94545Compensation
Hourly Rate : $30 - $34 / hour based on qualifications and experience70 Hour Guarantee every 2 weeksParticipation in Stonesides Gain Share ProgramAdditional monthly bonus opportunity of $750 based on customer reviewsPhysical Requirements
Ability to lift a minimum of 35 pounds and maximum of 75 poundsFrequent use of ladders to reach high windows and mounting points. Must maintain balance while working at heights and on uneven surfacesRegularly required to bend kneel and crouch to access areas secure brackets and manage tools and materialsMust be able to reach overhead and perform precise hand movements to install hardware adjust products and operate toolsAbility to stand and walk for extended periods (up to 8 hours per day) while performing installations across multiple job sitesFrequent overhead reaching arm rotation and body twisting to install hardware adjust products and maneuver in confined or awkward spacesFine motor skills for handling small parts screws and tools with accuracy and safetyMust have sufficient vision to read measurements use tools safely and inspect completed installations for quality and alignmentWork may occur in hot cold dusty or noisy environmentsWhat We Offer :
Stoneside Blinds & Shades is the #1-rated full-service national window covering company in America based on customer reviews. For 16 years weve been transforming homes and delighting clients through a personalized five-star experience. With operations in 13 major U.S. markets and a consistent 15-20% annual growth trajectory were building an exciting future - and we want passionate teammates to grow with us.
At Stoneside our people come first. With a 4.6 / 5.0 employee rating on Glassdoor and Indeed were proud to be recognized as a top workplace where teammates feel valued supported and inspired. Our mission is simple but powerful : to deliver a five-star experience to our teammates clients partners and community.
Our culture is rooted in values we live every day :
Honesty : We are always truthful straightforward and authentic even when its hard.Positivity : We assume positive intent and bring a respectful positive energy to our interactions with others.Generosity : We bring an abundance mindset and seek a win / win for everyone.Continuous Improvement : We never stop seeking and implementing better ways of doing things.Passion : We are genuinely engaged and focused on fulfilling our five-star promise.When you join Stoneside youre not just joining a company - youre becoming part of a supportive collaborative team that celebrates wins together embraces diverse perspectives and believes in lifting one another up.
Come be part of a workplace where culture values and people come first.
Benefits
Excellent health dental and vision insuranceShort-term and long-term disability coverageGenerous paid time off and paid holidays401(k) with employer matchSupportive people-first company cultureEmployee Assistance Program (EAP)Participation in our Gain Share ProgramAt Stoneside we value and are enriched by a variety of perspectives. Each teammate brings unique skills experiences and backgrounds and together we create something stronger.
Were proud to be an equal opportunity employer and encourage all applicants to apply. All qualified candidates will be considered without regard to race color religion gender gender identity or expression sexual orientation (including transgender status) national origin ancestry genetics pregnancy disability age marital or familial status or veteran status.
Even if your experience doesnt line up exactly with every requirement we still encourage you to apply - you may be the perfect addition to our team.
We are accepting applications on an ongoing basis.
If you need assistance or an accommodation due to a disability please contact our HR team at .
In accordance with the Colorado Chance to Compete Act we do not ask about criminal history on initial applications. If offered a position candidates will be subject to a background and a credit check.
In accordance with the Job Application Fairness Act we do not request age-related information such as date of birth or graduation dates on applications.
Key Skills
Environment,J2se,Catering,ESI,Actuary
Employment Type : Full-Time
Experience : years
Vacancy : 1
Hourly Salary Salary : 30 - 34