About You:
You are quick on your feet, a skilled juggler, and a natural problem solver. You pay meticulous attention to details, are committed to seeing tasks to completion, and you thrive by continuously learning, challenging yourself, and making tough calls. Your even-keeled people skills make providing superior service to customers and clear communication to service technicians second nature.
If this sounds like you and you pride yourself on holding a higher standard, bringing smiles to others, and taking ownership of your decisions and their outcomes, there’s a good chance you could be a fit as a Barker & Sons Plumbing Service Dispatcher.
About the Role:
Barker & Sons Dispatchers drive our daily schedules, serve as a bridge between our call center and plumbing technicians, and ensure the right technicians are assigned to each job. They must manage a constant flow of communication seamlessly, build relationships with customers, technicians, and staff, and harmoniously orchestrate our daily appointment board, aligning and prioritizing work based on enduring criteria and daily objectives, and see every open action through to completion.
Supported with top-tier training, well-established internal procedures, and ongoing coaching by top industry professionals with the NexStar Service Professional network, our dispatchers are the top of the game and always getting better.
Compensation:$26 - $29 hourly
Barker and Sons Plumbing is a dedicated team of professionals that’s been serving Orange County since 1983. We’ve grown by hiring the best professional plumbers and making life easy for them. We take great care of them, they love their jobs, and our customers love us for it. Using the latest technology, we provide a complete range of plumbing, drain, and sewer services and do the job right. “We do great work…because we’ve got great people.”
Dispatcher • Orange, CA, US
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