Front Desk Coordinator I

GI Alliance is seeking an experienced Front Desk Coordinator I .

Duties of this position include, but are not limited to, the following :

Position purpose

Performs various clerical duties for office manager, or providers including : answering telephones, taking messages, scheduling appointments, copying, and creating / scanning charts. Responsible for data entry and patient account follow up, as well as monthly reports.

Responsibilities / Duties / Functions / Tasks :

• Answer and screens high volume telephone calls in a courteous manner, and record messages for providers and other personnel.
• Schedule patient appointments and procedures according to established policies and procedures.
• Check-in patients upon arrival at the office as well as check-out upon departure.
• Obtain accurate information from patients and ensure all registration forms are complete.
• Collect patient and insurance payments and reconcile charges on a daily basis.
• Verify account balances and refunds for accuracy. Provide information to patients regarding unpaid balances.
• File records in appropriate sections of patient charts in EMR.
• Prepare patient charts in advance and scan documents into charts in EMR.
• Transcribe letters and create forms as needed.
• Maintain files and records in a confidential manner.
• Maintain organization and efficiency of front office, including office supply inventory.
• Maintain patient confidentiality.
• Perform other related duties as directed or assigned.

Qualifications

Education : High school diploma or GED.

Experience : Minimum of two years of experience in a medical office, front office or scheduling experience preferred.

Requirements for Level I Status :

Performance Requirements :

GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.

Please Note : All job offers are contingent on the successful completion of pre-employment criminal history check.

NOTE : ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION.

No phone calls or agencies, please.

EEO / AA-M / F / disabled / protected veteran