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Patient Access Rep

Patient Access Rep

Resurgens OrthopaedicsCarrollton
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Job Type Full-time Description

  • Must be willing to travel to work all locations
  • Not a summer only job.

Essential Duties and Responsibilities : The essential duties of the position include the following. Other duties may be assigned. Key Functions :

  • Has to train in all areas : Check in / out, Chart Auditing, Call Center functions.
  • Provides excellent customer service to patients by listening and appropriately serving patients.
  • Contributes to an overall positive work atmosphere through actions and attitude.
  • Relays relevant information to the appropriate internal staff.
  • Follows practice procedures for appointment entry, check-in and / or check-out processes.
  • Participates in office meetings and educational activities.
  • Maintains work area in neat and orderly manner.
  • Complies with HIPAA procedures.
  • Other duties as assigned.

    • Requirements

    Qualifications : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Travel to all OTX locations is required. Cross-Training in different Patient Access functions is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Education / Experience : High School Diploma, or general education degree (GED), or one to three months relates experience, and / or training or equivalent combination or education and experience(.).

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    Patient Rep • Carrollton

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