Amazon Account Specialist

Amazon Account Specialist

We are looking for a detail-oriented and proactive Amazon Account Specialist to join our team. In this role, you will be responsible for managing Amazon accounts, ensuring policy compliance, optimizing product listings, and driving sales performance. You will also oversee customer service tasks, manage inventory, and monitor key performance metrics to maximize efficiency and growth across platforms.

The ideal candidate will have experience in e-commerce, particularly in managing Amazon accounts, and a strong understanding of health and supplement products.

Salary : Negotiable

Responsibilities

• Conduct audits and monitor Amazon accounts for policy violations, health warnings, and performance notifications.
• Manage inventory levels and forecast sales and inventory needs.
• Handle customer inquiries, reviews, and feedback to ensure a high level of customer satisfaction.
• Monitor and address negative reviews and perform related Customer Service tasks.
• Submit cases for reimbursement claims and coordinate product shipments to Amazon.
• Monitor Best Seller Badges performance on a daily and weekly basis, suggesting improvements.
• Stay updated on industry trends and Amazon policies for compliance and to capitalize on new opportunities.
• Perform other tasks as assigned.