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Communication Specialist Sr.
Communication Specialist Sr.TriWest Healthcare Alliance • Phoenix, AZ
Communication Specialist Sr.

Communication Specialist Sr.

TriWest Healthcare Alliance • Phoenix, AZ
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.temporary]
[job_card.job_description]

Job Summary

Assists in the research, development, implementation and monitoring of the company's internal and external communications programs. Serves as a chief writer/editor for corporation, including executive messaging. Assists in the planning and support of internal/external campaigns and special events. Contributes to the development and manages internal and external communication plans, documents and programs. Manages content and approvals for assigned projects for TriWest’s various communications channels.

Education & Experience

Required:

• Bachelor's degree in Business (with Marketing emphasis), Communications, Journalism, or related field; or equivalent experience
• U.S. Citizen
• Must be able to receive a favorable interim and final Department of Defense (DoD) background investigation
• 5 years’ experience developing communications plans and writing projects in a fast-paced marketing, public relations, start-up or corporate communications environment
• 5 years professional and proven writing and editing experience, including print and Web content
• Experience leading full life cycle projects, to include staff and logistics, from start to finish

Preferred:

• Experience with social media tactics and monitoring, presentation development and other executive-level requests
• Experience managing design and production process, including working with Web/Graphic designers, freelancers, agencies, printers and other external vendors
• Health care, federal government, or federal government contractor experience

Key Responsibilities

• Serves as functional project leader for assigned internal and external communications projects that enhances the brand of TriWest while being incredibly detail oriented.
• Develops and edits content, including writing and editing of documents checking progress, writing and editing of documents (e.g., articles, letters, forms, proposals, reports), presentations, and website and social media communications for internal and external audiences.
• Ensures consistent corporate approach and messaging. Applies consistent branding/image and corporate style management
• Assists with TriWest events and campaigns, including employee celebrations and community relations events. Participates in Board of Directors and Executive Council meeting logistics planning and materials development as requested.
• Under strict deadlines, develops communication plans and programs which effectively utilize print and online media to maximize the education and promotion of internal and external TriWest news and programs. Assists with writing portal, website and social media communications.
• Creates monthly fact sheets for external distribution. Provide data support for presentations to external audiences.
• Interfaces with TriWest departments and senior leadership to coordinate the development and production of various communications and communications campaigns, as requested.
• Coordinates appropriate levels of reviews and approvals for materials and messages prior to distribution.
• Supports Events team, to include preparing items for shipment and delivery; inventory tracking; set up and take down (logistics) for internal special events, and external community events like Veterans Day parades, across the company.
• Serves as a team player and willing to contribute writing and editing skills in support of the department’s communication efforts and programs, as requested.
• All other duties as assigned.
• Regular and reliable attendance is required.

Competencies

Commitment to Task: Ability to conform to established policies and procedures; exhibit high motivation.

Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate.

Computer Literacy: Proficient in using various computer programs and applications, with the ability to adapt to new technologies. Demonstrates strong problem-solving skills and can effectively utilize digital tools to enhance productivity. Stays updated with technological advancements to support company goals.

Coping / Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach is required.

Creativity / Innovation: Ability to develop unique and novel solutions to problems; view change as necessary.

Independent Thinking / Self-Initiative: Ability to manage large amounts of complex information easily, communicate clearly, and draw sound conclusions.

High Intensity Environment: Ability to function in a fast-paced environment with multiple activities occurring simultaneously while maintaining focus and control of workflow.

Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment.

Team-Building / Team Player: Influence the actions and opinions of others in a positive direction and build group commitment.

Technical Skills: Outstanding writing and editing skills with a focus on simplifying complex ideas into easily understandable content that meet plain language requirements. Adapts writing style for various audiences and platforms. A thorough and diligent factfinder, internet researcher, proofreader and editor.

Working Conditions

Working Conditions:

• Availability to work non-regular hours as necessary
• Works within a standard office environment, with limited travel
• Extensive computer work with prolonged sitting

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