Key Account Manager I (Confectionary & Convenience Channel)

Key Account Manager I (Confectionary & Convenience Channel)

Job Locations

US-MN-Minneapolis | US-SD-Sioux Falls | US-ND-Fargo

Primary Posting Location : City

Minneapolis

Primary Posting Location : State / Province

MN

Primary Posting Location : Postal Code

55401

Primary Posting Location : Country

US

Requisition ID

2025-437785

Position Type

Full Time

Category

Client Services / Account Management

Minimum

USD $65,000.00 / Yr.

Maximum

USD $80,000.00 / Yr.

Summary

Job Description :

This position serves as a key HQ Sales partner dedicated to supporting a single manufacturer within the confectionary and convenience channel. The role works cross-functionally with internal teams-including Category Management, Customer Marketing, Retail Operations, Financial Services, and Customer Service-to drive distribution, enhance retail execution, and increase sales volume across assigned markets.

The incumbent is dedicated exclusively to one client and is responsible for supporting that client's strategic goals by calling on close to 20 retail accounts, leading collaborative customer engagement, maintaining proactive communication, and delivering effective implementation programs. Success in this role requires an entrepreneurial spirit, strong time-management capabilities, and exceptional organizational skills to manage multiple priorities and opportunities simultaneously.

In addition to HQ responsibilities, this position requires regular in-market store visits to assess execution, identify growth opportunities, and strengthen retailer relationships. The associate will also conduct HQ customer presentations and complete essential administrative responsibilities such as sales forecasting, planogram development, reporting, and documentation to support client initiatives.

This role ensures all client initiatives are executed seamlessly at both the customer and retail levels while building and maintaining strong relationships to maximize sales growth and strengthen brand presence across the marketplace they own.

Qualifications

Bachelor's degree in business, Marketing, Sales, or a related field preferred; equivalent experience considered.

• Minimum of 2-4 years of experience in consumer-packaged goods (CPG), retail, sales, or account management; confectionary or convenience channel experience a plus.
• Demonstrated ability to manage multiple retail accounts and maintain strong customer relationships.
• Proven record of driving sales results, growing distribution, or supporting successful retail programs.
• Strong analytical skills with the ability to interpret data, forecasts, and sales reports.
• Proficient in Microsoft Office (Excel, PowerPoint, Outlook).
• Ability to travel regularly within the market to conduct store visits, meetings, and customer presentations.
• Valid driver's license and reliable transportation.

Core Competencies

Key Responsibilities

Responsibilities

The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Essential Job Duties and Responsibilities

o Drive our clients' business at assigned customer. Increase distribution, grow sales dollars / units / share / other KPI's, while staying within budget guidelines

o Responsible for ensuring retail / merchandising execution and basic eCommerce execution

o Achieves targeted income and expense budgets by implementing promotional and marketing strategies

o Analyzes trends and results to identify growth opportunities and makes recommendations to clients and customers

o Monitors and drives growth through efficient management of promotional spending within guidelines on assigned clients

o Meets budgetary goals by maintaining strict control and accounting of accrual and bill-back funds for assigned clients

o Meets expectation for managing period ending fund balance performance with no overspends vs. trade budget.o Meets or exceeds Client's goals for sales, distribution, share, pricing, shelving, and promotional volume

o Launches strategies to pursue new opportunities

Implements retailer headquarter calls and penetrate key positions at the retailer to :

o Achieve sales goals by managing and maximizing manufacturer marketing and promotional funds while staying within financial guidelines

o Ensure that all retail pricing and indirect order guides within the division is updated by regularly correcting discrepancies

o Secure Client approved schematics for all Clients' brands by providing direction and communication to our schematic, reset, and retail departments

o Ensure incremental sales through distribution of new products and maintenance of existing SKU's

o Collaborate with category management team to develop retailer presentations by using database rationale such as SKU optimization, efficient promotion causal data, and lift analysis

o Manage accounts to achieve the targeted ACV on Innovationo Builds and maintains effective client and retailer relationships in order to ensure customer access and client perspective that we are connected and engaged with key stakeholders

o Demonstrates sales accomplishments and areas of opportunity by developing sales presentations for Customers and Clients

o Implements Customer HQ Calls and demonstrates an ability to penetrate key positions at the retailer

o Offers strategic input pursuant to annual business plans, problem solving, ongoing customer management. Finds the intersection of retailer and client objectives and drive win / win scenarioso Provides timely and fluid communication on Client goals, programs, price changes, and priorities to include all necessary people and information

o Manages difficult situations, issues and conflicts to get to an effective outcome

Supervisory Responsibilities

Direct Reports

Indirect Reports

Travel and / or Driving Requirements

Education Level : (Required) : High School Diploma / GED or equivalent experience

(Preferred) : Bachelor's Degree

Field of Study / Area of Experience : 1-3 years of experience in applicable field

Skills, Knowledge and Abilities

Environmental & Physical Requirements

Office / Sedentary Requirements : Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the ability to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs.

Additional Information Regarding Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position / department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Important Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.

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