Community Relations Associate Cortland North Plano

At Cortland we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector our focus on performance innovation and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources autonomy and support needed to deliver results and advance their careers in a high-performance environment.

Role Overview

As a Community Relations Associate you will take a key role in providing your communitys resident s with a top-notch living experience that ensures delight with their daily interactions with their home and their environment. You are t he eyes and ears of your communitys Center of Excellence as well as the face of your residents support system.

• Provide excellent customer service while maintaining the highest standards of courtesy respect and sensitivity for resident service and engagement.
• Greet and communicate with walk-in prospective residents process payments deliver resident notices and provide keys to vendors.
• Establish manage and maintain marketing programs and social media presence.
• Partner with teams from other communities to deepen the companys relationship with residents and achieve resident retention goals.

The Impact You Can Make

Qualifications

About Cortland

Founded in 2005 Cortland is an international vertically integrated multifamily real estate investment development and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US Cortland combines in-house design construction and operations to deliver value and innovation across its portfolio.

Join us as we reimagine apartment living and drive outsized returns through purpose performance and people.

Cortland is an equal opportunity employer and were proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardlessof race color religion gender sexual orientation gender identity or expression national origin age disability protected veteran status genetic information or any other characteristic protected by applicable you have a disability and need an accommodation or assistance with the application process and / or using our website please email

Cortland is a drug-free workplace.

Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.

Required Experience :

IC

Key Skills

Business Development,Company Policies,Customer Service,Financial Performance,Revenue Growth,Oversight,Regional Sales,Account Management,Project Management,Product Line,Ensure Compliance,Human Resources,Procedures,Sales Goals,Direct Reports

Employment Type : Full-Time

Experience : years

Vacancy : 1