Dining Services Manager

Dining Services Manager

Touchmark at Mt. Bachelor Village, located along the beautiful Deschutes River, is currently looking for an experienced, dynamic, results-driven, and service-oriented Dining Services Manager at our award-winning senior living resort community.

If you are looking for an opportunity to show off your dining and hospitality experience to enrich the lives of others - while enjoying a corporate benefits package, paid time off, a position that allows you to get home every evening at a decent hour (no late nights!), and many advancement opportunities - we would love to meet you!

Starting wage: $27.00/hr, or more, depending on experience, benefit eligible.

As the Dining Services Manager, you will report to and work closely with the Dining Services Director to ensure each resident and guest's needs are being met each day. You will have the continual chance to positively impact lives by ensuring that every Touchmark resident and guest always has an exceptional dining experience. You will hire, lead, mentor, train, and develop our team of dining room staff, teaching them proper dining room etiquette and steps of service, meal handling procedures, and customer service skills so that every experience in our dining room meets and exceeds the Touchmark Gold Standard. You will also be responsible for scheduling and administrative tasks as needed.

The Ideal Candidate For This Position Will:

• Have a commitment to Touchmark's values (excellence, teamwork, hospitality, integrity and compassion), as well as a desire to model these values to encourage others to be allies, friends, and givers.
• Have a thorough understanding of what hospitality means and how to provide exceptional service with enthusiasm, care and compassion.
• Be a natural leader who enjoys rolling their sleeves up and leading by example.
• Demonstrate success in managing and motivating a team of employees.
• Enjoys teaching, coaching and mentoring.
• Have the ability to work and make decisions in high-pressure situations.
• Have a strong understanding of dining operations.
• Be well-versed with training and scheduling team members.
• Possess the knowledge and/or ability to follow State and Federal regulations to meet all requirements and residents' rights.
• Be willing to work weekends, evenings, holidays and special events as needed; have a flexible schedule.

Responsibilities:

• Create wait staff scheduling
• Recommend changes to food products as necessary to enhance the dining experience and improve the company's profitability
• Supervising the closure of the dining rooms at the end of dinner
• Help maintain appropriate payroll budgeting
• Assist in managing kitchen and dining staff to achieve customer service and financial goals of dining department
• Help create a positive work environment in order to maintain low staff turnover
• Assist in coordinating front and back of house staff to create a seamless flow
• Be responsible for training and development of new wait staff
• Provide appropriate coaching and counseling to employees so they can perform job duties effectively
• Support the needs of the dining department