Bilingual Licensed Insurance Customer Service - Spanish
Location : GOLDEN VALLEY, MN, 55427
Salary : $40000.0 - $60000.0 / year
Experience : 2 Year(s)
Bilingual Licensed Insurance Customer Service (Spanish / English) - State Farm
Golden Valley, MN | Salary + Bonus (40,000 - 60,000 / year)
Signing Bonus!
Join a top-performing State Farm agency as a bilingual (Spanish / English) Customer Service Representative. Help customers with insurance coverage, claims, and policy changes while growing your career in a fast-paced, professional environment. Must be fluent in Spanish and English. An active Property and Casualty license is required prior to starting.
Responsibilities
- Establish and maintain customer relationships with follow-up as needed
- Provide prompt, accurate, and friendly customer service, including inquiries about insurance coverage, policy changes, claims, transfers, and billing
- Use a customer-focused, needs-based approach to educate clients about insurance options
- Maintain a positive attitude and strong work ethic with a commitment to daily success
Qualifications
Active Property and Casualty insurance license - MN required prior to startLife & Health license - optional but a plusStrong communication skills in English and Spanish (written, verbal, listening)Excellent interpersonal and relationship-building skillsDetail-oriented, organized, and people-focusedSelf-motivated and comfortable in a team environmentProactive problem-solving skillsAbility to learn new computer systems efficientlyAble to multi-task in a fast-paced environment while maintaining accuracyEligible to work in the US and complete a background checkBilingual; fluent in Spanish and EnglishCompensation and Benefits
Salary plus performance-based bonusPaid time off (vacation and personal / sick days)Signing bonusDisability and life insuranceRetirement plan with company matchValuable professional experienceOpportunity for growth and advancement within the agencyAbout Our Agency
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies
Employees of State Farm agents are not employees of State Farm
Selected candidates must meet licensing requirements and complete training programs
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