Project CoordinatorVirtualVocations • Lowell, Massachusetts, United States
Project Coordinator
VirtualVocations • Lowell, Massachusetts, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Project Coordinator / Autotask Dispatcher for Cybersecurity MSP / MSSP.
Key Responsibilities
Monitor and dispatch tickets in Autotask, ensuring timely progress and updates
Build and maintain project schedules, timelines, and manage project tasks in Autotask
Coordinate customer communication, escalations, and maintain operational hygiene for continuous improvement
Required Qualifications
Experience with a PSA tool, preferably Autotask
2-4+ years in IT services, MSP, or technical project coordination / service dispatch role
Strong organizational and multitasking skills
Solid comfort with Excel / Sheets and task / project management tools
Familiarity with basic project management concepts is preferred
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Project Coordinator • Lowell, Massachusetts, United States
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