Video Teleconference Engineer

Geospatial and Cloud Analytics (GCA) is looking for a VTC / VoIP Engineer to support the daily operations of secure conference and collaboration environments. This role requires hands-on experience with AV system integration, VTC call support, and the administration of UC platforms in a dynamic and security-conscious enterprise setting. The ideal candidate brings a blend of technical expertise, problem-solving ability, and outstanding customer service.

Responsibilities :

• Maintain, support, and troubleshoot AV / VTC systems in classified and unclassified conference environments
• Install and integrate AV equipment (monitors, projectors, microphones, speakers, control systems, cabling, etc.)
• Monitor, schedule, and support VTC sessions using Cisco TMS, CMS, CMM, and related UC platforms
• Administer and configure VTC and UC endpoints, infrastructure, and user access
• Ensure all AV and UC system's meet DoD cybersecurity and STIG compliance requirements
• Perform firmware and software updates on codecs and AV equipment
• Deliver training and support to end users on AV and UC systems
• Provide documentation and diagrams for system configuration, wiring, and troubleshooting
• Collaborate with senior engineers on system design, upgrades, and project deployments
• Respond to outages and system issues, including after-hours support as needed

Requirements :

GCA is a Small Disadvantaged Veteran Owned company supporting several government contracts. GCA is pleased to offer a competitive benefits package to all full-time employees. Below is a brief overview of our benefits package.