Coastal Horizons – Office Assistant (Trauma-Informed Care Setting)
The Office Assistant performs a variety of administrative and front desk support functions while helping maintain a welcoming, safe, and supportive environment for clients, staff, and visitors.
This position requires the ability to interact with individuals who may have experienced trauma, substance use disorders, or behavioral health challenges, using principles of trauma-informed care, including empathy, confidentiality, cultural sensitivity, and professionalism.
Location: On-site
City/State/County: Wilmington, NC – New Hanover County
Schedule: Monday–Saturday (Rotating Saturdays), 40 hours/week, 5:00 AM to 11:00 AM and 3:30 PM to 7:00 PM.
POSTION HIGHLIGHTS:
Provide front desk coverage and greet clients in a respectful, supportive manner
Answer phones and assist callers with professionalism and discretion
Conduct appointment reminder calls
Schedule appointments for therapists, counselors, and other staff
Check in new clients and review required paperwork
Maintain accurate filing of client documentation
Collect and post client payments; assist with third-party billing as assigned
Maintain strict confidentiality of all client information
Pick up and distribute incoming mail
Print SAIOP certificates
Place orders for office supplies
Enroll patients into services for the expanded dosing program
Support daily operations of the New Hanover office and perform other duties as assigned
REQUIRED EDUCATION & QUALIFICATIONS
Minimum of two (2) years of clerical or administrative experience, or equivalent combination of education and experience
Experience with third-party medical billing preferred
Ability to work a flexible schedule
Strong organizational, communication, and computer skills
Ability to interact professionally and compassionately with diverse populations in a trauma-informed environment
ADDITIONAL INFORMAITON:
Work in a collaborative, mission-driven behavioral health setting
Support services that help individuals and families recover and thrive
Contribute to a safe, respectful, and inclusive client experience
SALARY & BENEFITS:
Competitive salary based on experience
Comprehensive medical, dental, and vision insurance
Educational loan repayment programs and career growth opportunities
Retirement savings plan (401k)
Generous paid time off, rollover hours, and 14 paid holidays
Employee engagement activities, resource groups, and diversity events
HOW TO APPLY
Interested candidates should submit their resume and cover letter through our Careers Page. If you require an accommodation during the application process, please contact jobs@coastalhorizons.org.
We look forward to reviewing your application!
EEO Statement
Coastal Horizons is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, gender, gender identity or expression, national origin, age, disability, or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Office Assistant • Wilmington, NC, US
For further inquiries about this opportunity, please contact our Talent Specialist, Saravana Kumar, at 224-507-1183.Title: Administrative Assistant.Only W2 candidates are eligible for this position...[internal_linking.show_more]
Our member-centric approach empowers our team members to build lasting relationships with the businesses, families, and communities we serve, leading to opportunities and bright futures for our ded...[internal_linking.show_more]
We're all about tanning and wellness; are you?.Immediate positions available - apply now!.This position has a required 5-week manager-training course with performance metrics.Maintain store staff b...[internal_linking.show_more]
Lowes Foods - JobID: 133320 [Administrative Assistant] As a Office Clerk at Lowes Foods, you'll: Coordinate and schedule safety-related events and programs (for example, driver safety awards, safet...[internal_linking.show_more]
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Find Jobs from the Workday search bar to view and apply fo...[internal_linking.show_more]
Title: Account Assistant - Commercial Lines.Fully remote for EST/CST based candidates .Hotel, Hospitality, Real Estate.Please note: If this position is posted as either fully remote and/or hybrid, ...[internal_linking.show_more]
Medicus is partnering with a hospital on the coast of North Carolina with an exclusive opportunity for an OB/GYN to provide call coverage.In your time off, climb the tallest sand dune on the East C...[internal_linking.show_more]
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o...[internal_linking.show_more]
Roots Surrogacy is seeking exceptional women for a highly supported, premium surrogacy experience.We work with intended parents who are deeply invested in creating a respectful, connected, and well...[internal_linking.show_more]
USPS is accepting applications for Assistant Rural Carriers nationwide.In this role, you deliver and collect packages along designated suburban and rural routes, often using your personal vehicle.T...[internal_linking.show_more]
Under the direction of the Chief Medical Officer, the Clinical Administrative Assistant assists in the daily operation of MedNorth Health Center (MNHC) clinic by providing the clinic with administr...[internal_linking.show_more]
DataAnnotation is committed to creating high-quality AI.Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule....[internal_linking.show_more]
At Carolinas Dentist in Wilmington, we operate at a fast-paced, high level of efficiency while providing the best patient experience.Not only do we provide top-tier patient care, but we also cultiv...[internal_linking.show_more]
The primary purpose of this position is to provide administrative support to the Mobile Dental Clinic.This position is responsible for escorting students to and from the Mobile Dental Clinic for ap...[internal_linking.show_more]
Job Title: Administrative Assistant/Secretary III.Prepare written reports, schedule meetings, perform data entry, significant contact with other associates, customers, suppliers, provide Clerical s...[internal_linking.show_more]
Office Administration Work - Support Assistant - Remote.We are currently seeking organized and dependable individuals for an entry-level Office Administration Support Assistant opportunity.This rol...[internal_linking.show_more]
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se...[internal_linking.show_more]
Surrogates Start at $55K$75K+ $1,250 Bonus + $11K Pre-Pregnancy Payout.Looking for a high-paying opportunity with real support and no upfront costs?.Become a Surrogate and earn up to.All expenses p...[internal_linking.show_more]
