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General Manager Trainee IHOP 575
General Manager Trainee IHOP 575Peachtree Restaurant Partners • Chesapeake, VA, US
General Manager Trainee IHOP 575

General Manager Trainee IHOP 575

Peachtree Restaurant Partners • Chesapeake, VA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Position Summary :

Embark on an exciting leadership journey with the International House of Pancakes (IHOP) as a General Manager. As the driving force behind our restaurant's success, the General Manager will oversee all aspects of operations, lead a team of dedicated professionals, and ensure exceptional guest experience.

Responsibilities :

  • Lead and manage all aspects of restaurant operations, including staffing, scheduling, and budgeting, to achieve business goals and targets.
  • Recruit, train, and develop a high-performing team, fostering a positive work environment and promoting teamwork and collaboration.
  • Ensure compliance with company policies, procedures, and standards, as well as local health and safety regulations.
  • Implement strategies to drive sales growth, enhance profitability, and maximize operational efficiency.
  • Monitor, analyze, and manage key performance indicators (KPIs), such as sales trends, labor costs, and customer satisfaction, to make data-driven decisions.
  • Handle customer inquiries, concerns, and complaints in a professional and effective manner, striving to exceed guest expectations.
  • Manage inventory levels, control costs, and optimize supply chain management to minimize waste and maximize profitability.

Qualifications :

  • Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
  • Minimum of 3-5 years of progressive experience in restaurant management, including leadership roles.
  • Strong leadership and interpersonal skills, with the ability to inspire and motivate a diverse team.
  • Proven track record of achieving business results, driving sales growth, and managing profitability.
  • Excellent communication, negotiation, and problem-solving skills.
  • Ability to work flexible hours, including evenings, weekends, and holidays, as needed.

    • Competencies :

  • Leadership : Ability to inspire and empower team members to achieve excellence and deliver outstanding service.
  • Strategic Thinking : Ability to develop and execute business strategies to achieve long-term success and growth.
  • Financial Management : Strong understanding of financial principles and ability to manage budgets, control costs, and drive profitability.
  • Customer Focus : Commitment to providing exceptional guest experiences and building lasting relationships with customers.
  • Adaptability : Flexibility to adapt to changing priorities and environments and drive continuous improvement.

    • Skills :

  • Leadership and team management
  • Business acumen
  • Sales and marketing
  • Financial analysis and budgeting
  • Problem-solving and decision-making

    • Physical Requirements :

  • Lifting and Carrying : Ability to lift and carry trays of food and beverages, typically up to 50 pounds.
  • Standing and Walking : Prolonged periods of standing and walking throughout the shift.
  • Bending and Reaching : Frequent bending, reaching, and twisting.
  • Manual Dexterity : Good hand-eye coordination.
  • Communication Skills : Clear verbal communication to interact with people.
  • Temperature Tolerance : Ability to work in varying temperatures.

    • Benefits :

  • Holistic Well-Being : Health insurance, wellness programs, flexible hours, and paid time off for full-time staff.
  • Financial Security : Competitive pay, paid weekly, retirement plans, and financial planning services.
  • Career Growth : Training programs, clear career paths, and mentorship opportunities.
  • Recognition : Performance-based incentives, bonuses, and employee recognition programs.
  • Inclusive Environment : A diverse and supportive workplace with open communication and teamwork.
  • Flexibility : Customizable benefits and support for major life events.
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