Quality Control Supervisor

Quality Control Manager

Since 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. We're active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It's what you'd expect from a pioneering and long-established paints company that's dedicated to providing sustainable solutions and preserving the best of what we have today - while creating an even better tomorrow. Let's paint the future together.

Job Purpose :

Manages the processes and team to ensure that the products delivered to the customer meet the agreed quality standards. Develops team for success, growth, and efficiency. Sets objectives for team members, reviews development and provides clear, open and constructive feedback on performance.

Key Responsibilities :

• Manages the processes related to the raw materials and final batch testing of all relevant products by using standard procedures to meet specifications.
• Coordinates all QC resources to ensure internal and external customer needs are met.
• Ensures processes and standards are in place and followed by QC employees to ensure the number of batch adjustments are kept to a minimum.
• Promotes the quality system within the team, adhering to the elements and being familiar with the philosophy, quality statement, quality manual and processes.
• Selects, develops and motivates by training, setting goals, monitoring, and appraising performance to establish and maintain a competent workforce.
• Liaisons with S-Lab to ensure new product introduction procedures are followed.
• Promotes, develops and implements quality procedures and systems to improve and maintain quality within manufacturing.
• Maintains quality equipment by monitoring performance, calibration and conducting preventive maintenance.
• Supports customer and internal audits and ensures team works to the ISO standards.
• Oversees SQA function.
• Is familiar and complies with all applicable corporate, site, laboratory policies / procedures with regard to personal conduct HSE and Safety & Regulatory Affairs standards.
• Proactively manages costs.
• Investigate / resolve customer complaints.
• Create / update inspection plans, formula update requests, organize huddles, prepare QC histories.
• Work on production batches when necessary.

Level of autonomy (decision making and independent judgement) : Responsible for deciding when and how much overtime is needed. Determine batch testing priority. Make expectations clear to team and provide accountability as needed. Responsible for hiring / pay and termination in conjunction with HR & QC management. Make decisions related to batch / raw material approval and placing holds when necessary. Autonomy of the staff and decisions related to the job.

Job Requirements :

Rewards & Benefits :

Salary range for this role is : $80,000 to $95,000 + Straight OT after 44 hours weekly.