princess cruise line is hiring : Photo Video Manager in New York

Join to apply for the Photo Video Manager role at princess cruise line

Join to apply for the Photo Video Manager role at princess cruise line

Description

By applying to this position, your application will be submitted to Princess Cruises' internal Talent Acquisition team.

A professional recruiter will contact you shortly if your qualifications align with our hiring requirements.

As the world's leading cruise line, we understand that our guests have high expectations of us, and we have high expectations of our team members.

We appreciate your patience as we carefully review each candidate.

Department : Photo

Location : Global

Description

By applying to this position, your application will be submitted to Princess Cruises' internal Talent Acquisition team.

A professional recruiter will contact you shortly if your qualifications align with our hiring requirements.

As the world's leading cruise line, we understand that our guests have high expectations of us, and we have high expectations of our team members.

We appreciate your patience as we carefully review each candidate.

Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe.

An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can.

As a member of the Princess Family, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless.

Key Responsibilities

Princess Cruises is seeking a highly motivated and experienced Photo Manager to lead our onboard Photo Teams in delivering exceptional customer service and achieving key revenue and performance targets. The ideal candidate will be an inspiring leader with a passion for photography, strong management skills, and a commitment to excellence in customer satisfaction. As a Photo Manager, you'll play a key role in delivering memorable experiences to our guests while leading a dedicated team to success. This is a unique opportunity to work in a dynamic and exciting environment, with the chance to contribute to the growth and success of our brand.

Key Responsibilities include :

• Revenue & Target Achievement : Ensure Photo sales, including Platinum Studio consistently meet or exceed planned targets for each voyage.
• Expense Control : Effectively manage expenses to stay within margin goals for photo, retail, and video divisions while meeting overall contract goals.
• Staff Coaching & Development : Provide ongoing coaching to staff to achieve image count and sales targets. Develop fair, individualized staff goals and communicate them clearly to ensure consistent performance.
• Performance Monitoring & Reporting : Complete accurate end-of-cruise reports with detailed comments on revenue opportunities and issues, and provide constructive feedback.
• Onboard Revenue Collaboration : Actively participate in Onboard Revenue meetings, working closely with the Business and Brand Director and Associate Hotel General Manager to identify revenue opportunities, risks, and course corrections.
• Staff Development & Communication : Hold regular meetings with Assistant Photo Managers and staff to discuss career advancement, personal development, business issues, and communication strategies. Offer immediate feedback to encourage effective management practices.
• Performance Appraisals & Coaching : Complete fair and objective performance appraisals on time and provide constructive feedback, including Performance Improvement Plans if necessary.
• Operational Excellence : Ensure all marketing, visual directives, and operations are executed accurately and in accordance with corporate directives. Maintain high standards for photo quality, customer service, and equipment management.
• Customer Satisfaction : Focus staff on delivering exceptional customer service and respond promptly to passenger requests, concerns, and escalations.
• Inventory & Loss Prevention : Ensure compliance with company policies regarding inventory management, pricing, barcoding, and loss-prevention measures.
• Collaboration : Work closely with the Regional Managers, Business and Brand Director and Associate Hotel General Manager to resolve operational issues and implement best practices.
• Compliance : Follow all company policies, procedures, Fleet Regulations, and emergency response protocols to maintain a safe and compliant operation.

Skills, Knowledge & Expertise

Job Benefits

Embark on a career adventure like no other! As part of the Princess Cruises team, you’ll enjoy :

Join us and become part of a global team that’s passionate about delivering unforgettable experiences—both for our guests and for one another.

Seniority level

Seniority level

Not Applicable

Employment type

Employment type

Contract

Job function

Job function

Design, Art / Creative, and Information Technology

Industries

Entertainment Providers

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