Patient Care Coordinator

Job Description

Job Description

Patient Care Coordinator  at  Neuhaus Foot and Ankle

Opening available primarily at our office in Mount Juliet, TN. With 16 locations and growing, you can work closer to home while gaining experience in health care.

Are you looking for stability? Consistent hours? Would you like to work in a professional environment where the #1 priority is taking care of people? We are looking for a Patient Care Coordinator to join our growing healthcare organization in the Nashville area. The Patient Care Coordinator (working in medical reception area) is a key member of the Patient Experience Team, focused on delivering exceptional customer care and service. You'll work closely with our foot and ankle doctor and assist him or her in preparing patients for exams and minor procedures.

• Focus on your patients while in clinic
• You won't have to answer phones while patients are in clinic. This is a huge difference between us and other medical groups.

If want to be in a positive work environment and have a career that is impactful and important to those you serve, you'll want to join Neuhaus Foot and Ankle.

Key responsibilities are :

Create a welcoming environment where patients feel confident in the care provided.

Check patients in and enter patient demographic information into electronic health record.

Learn basic insurance coverage information and run estimates on cost of coverage using software.

Explain insurance coverage and estimated out of pocket costs for care.

Take payments for patient balances and / or cost of visit.

Schedule patients for return appointments

During slower clinic times or when clinic is not open for patients, make outbound calls for new and current patient follow up needs, using professional tone and exceptional judgment.

Complete all data entry and patient check in / out accurately and efficiently.

Communicate with and develop strong working relationships with all team members.

Miscellaneous office duties and projects as assigned.

Other responsibilities may include :

Traveling to other clinics to cover when needed.

Giving high fives to colleagues

What would make you a qualified candidate :

You are very task oriented.

You are a fantastic multitasker.

You are positive, empathetic, and a team player.

You care about the work you do.

You have at least 1 year experience in a medical reception role or at least 1 year working in a high volume, customer service role.

You have great communication skills, both verbal and written

You are professional and friendly along with great attention to detail.

You have a commitment to customer service with work experience to show for it.

We have high expectations and provide a rewarding work environment for those that find Neuhaus Foot and Ankle the right fit. We protect our culture and care about your work environment. We offer perks and benefits such as . . .

24 days of PTO!

401(k) with 3% salary contribution after the first year

Medical / Dental / Vision with $2,500 Annual Health Savings Account

Company-paid $50,000 life insurance

The potential for growth and advancement in the company

Ongoing personal and professional development training

Core values that promote work-life balance, a high standard of work delivery, and a self-employed mentality

Job Type : Full-time

Benefits :

401(k)

401(k) matching

Dental insurance

Disability insurance

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Healthcare setting :

Clinic

Outpatient

Private practice

Schedule :

8-hour shift

Day shift

Monday to Friday

No weekends

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