Customer Relations Representative - State Farm Agent Team Member

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Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Dental insurance
• Vision insurance

ABOUT OUR AGENCY:I began my journey with State Farm in 2006, working for an agent before opening my own agency in 2014. Today, I lead a team of seven, where collaboration and a supportive work environment are at the core of what we do.

We believe in taking care of our team, offering benefits such as two weeks of PTO, full dental and vision coverage, an HSA account, a SIMPLE IRA, and paid holidays-including your birthday!

With a background in Recreation from Pacific Lutheran University, I have always valued community involvement and mentorship. I've had the privilege of volunteering with Big Brothers Big Sisters, Boys and Girls Club, and Rotary Youth Leadership Awards (RYLA). In our office, teamwork and a positive culture are key, making it a great place to grow and succeed.

ROLE DESCRIPTION:

As a Customer Relations Representative - State Farm Agent Team Member with Mike Ramirez - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation: $50,000.00 - $75,000.00 per year

Are You Driven & Ambitious?

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.
About Our Agency

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
• Our office is located in Everett.
• We currently have 4 team members at our agency.
• Additional languages spoken: Spanish

Apply now and let us put you on the path to success

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.