Director Information Services - IM Regional Ops

Description

The following information provides an overview of the skills, qualities, and qualifications needed for this role.

Summary :

The Director Information Services will assist with creating business strategies and proposing implementation methods for content within the designated programs. The Director will drive continual process improvement in the delivery of application services throughout CHRISTUS and apply strong knowledge of healthcare operations, proven communication, problem-solving, critical thinking, and management skills to guide design, development, and deployment of critical systems. The Director will maintain knowledge of current and emerging trends in healthcare technology, actively seeking information to stay abreast of best practices, application solutions, and services, striving to incorporate innovation in a practical, cost-effective manner.

Responsibilities :

• Monitors, manages, and reports operational updates to the System Director to support efficient and effective planning for resource utilization and prioritization of the body of work for which is accountable and responsible.
• Provide oversight in the analysis and evaluation of current systems and procedures as well as the development of system design and workflow modifications for optimization of processes.
• Successfully manages a full workload across multiple projects, while leading a team.
• Proactively engages with CHRISTUS business units, at all appropriate levels, to support the development and accomplishment of CHRISTUS strategies and objectives.
• Communicates with senior leadership and management setting direction to establish clear expectations regarding designated programs. Establishes end-user support service levels, working with Business Leadership and IS, reporting metrics on a regular basis, driving technology improvements through the eyes of the end users and management team.
• Recruit, onboard, train, mentor, and develop direct reports to deliver high quality services.
• Supervise and motivate assigned direct reports.
• Promotes the development of associates using counseling, teaching, and role modeling techniques.
• Provides associate advice with interpreting and / or executing departmental and organizational standards, policies, and procedures to facilitate the goals and objectives of the organization.
• May be required to travel to perform duties.
• May be required to work outside of normal working hours.
• May be required to work long hours during critical problems or implementations.
• Other related duties as assigned.

Requirements :

Work Schedule :

8AM - 5PM Monday-Friday

Work Type : Full Time