Talent.com
Member Services Representative
Member Services RepresentativePlanet Fitness • San Bernardino, CA, US
Member Services Representative

Member Services Representative

Planet Fitness • San Bernardino, CA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Member Services Representative

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including :

Answer phones in a friendly manner and assist callers with a variety of questions.

  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
  • Facilitate needed updates to member's accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.

    • Qualifications / Requirements

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma / GED equivalent required.
  • Must be 18 years of age or older.

    • Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.

    • Join the Club

    Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!

    Our member mission says it best : our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.

    To find your perfect fit, search for a club opportunity near you.

    [job_alerts.create_a_job]

    Member Service Representative • San Bernardino, CA, US

    [internal_linking.related_jobs]
    Planet Fitness - Member Services Representative - Part Time - Perris

    Planet Fitness - Member Services Representative - Part Time - Perris

    Taymax • Perris, CA, US
    [job_card.part_time]
    Member Services Representative.It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.We are looking ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Guest Services and Sales

    Guest Services and Sales

    Cracker Barrel Old Country Store • Rialto, CA, US
    [job_card.part_time]
    They say you are the company you keep - and at Cracker Barrel, we take that seriously.Whether you're greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Seasonal Retail At Your Service Associate, Riverside Galleria at Tyler

    Seasonal Retail At Your Service Associate, Riverside Galleria at Tyler

    Macy's • Riverside, California, United States
    [job_card.full_time] +1
    Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditions. Macy's 4th of July Fireworks, and the wonder of...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member

    Team Member

    Arby's, LLC • Murrieta, CA, United States
    [job_card.full_time]
    As a Team Member, your personality and commitment to creating a delicious experience for Guests.You'll help operate our restaurants on a day-to-day basis, ensuring that your service will keep our c...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Internal Medicine

    Internal Medicine

    The Inline Group • Hesperia, California, US
    [job_card.full_time] +1
    Internal Medicine physician job in California : The Inline Group -.Hours : Monday - Friday : 8 am - 5 pm.Average Patients seen : 18-24 patients per day. Call Schedule : One week on 7 weeks off.Compensat...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Service and Operations Manager

    Retail Service and Operations Manager

    Goodwill Southern California • Murrieta, CA, US
    [job_card.full_time]
    Drive Service and Operational Excellence.Goodwill Southern California is seeking a.Retail Service & Operations Manager.Under the direction of the Site Manager, this role ensures seamless operations...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Service Team

    Service Team

    Panda Restaurant Group • Hesperia, CA, US
    [job_card.full_time]
    Join us as a Service Team Associate.We’re looking for friendly team players to create a warm environment for our guests and provide great service for our guests. Thrive in a safe and supportive work...[show_more]
    [last_updated.last_updated_30]
    Participant Services Representative I

    Participant Services Representative I

    ASM Research • Riverside, CA, US
    [job_card.full_time]
    Customer Service Representative.Responsible for routine / basic inbound call, outbound call, email, and web chat services, as well as back-office services. Performs services focused on customer satisf...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Seasonal Service Team Member

    Seasonal Service Team Member

    Michaels • Fontana, CA, US
    [job_card.full_time] +1
    Deliver friendly customer service, help customers shop our store, and find what they're Looking for.Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member

    Team Member

    Tractor Supply Company • Hesperia, CA, United States
    [job_card.full_time] +1
    Overall Job Summary • • The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while delivering a Legendary Cus...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Membership Officer

    Membership Officer

    Galapagos Conservancy • Riverside, CA, US
    [job_card.full_time]
    Galpagos Conservancy seeks a strategic, proactive, and service-oriented Membership Officer to oversee the growth and stewardship of our membership program. This role is responsible for developing an...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Membership Specialist

    Membership Specialist

    ISSA • Murrieta, CA, US
    [job_card.full_time]
    The Membership Specialist (MS) will represent UFC GYM by providing a welcoming, informative and entertaining experience for all members and guests during their visits. The Membership Specialist is r...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative (Remote Position)

    Customer Service Representative (Remote Position)

    GOLD GATE • Hesperia, California
    [filters.remote]
    [job_card.full_time] +1
    [filters_job_card.quick_apply]
    Customer Service Representative (Remote Position).Part-Time : $15–$18 per hour.Full-Time : $17–$22 per hour.We are seeking a friendly, patient, and professional Remote Customer Service Re...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Enrollment Services Customer Services Manager

    Enrollment Services Customer Services Manager

    InsideHigherEd • Riverside, California, United States
    [job_card.full_time]
    The Highlander One-Stop Shop (HOSS) is a centralized campus function for the Office of Undergraduate Admissions, Student Business Services, Office of the Registrar, Summer Sessions Department, and ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Costco Membership Desk Representative

    Costco Membership Desk Representative

    TradeJobsWorkforce • 92505 Riverside, CA, US
    [job_card.full_time]
    Be part of our success story as a Costco Membership Desk Representative to perform responsibilities as a Membership Desk Representative. Deliver outstanding service to customers and colleagues.Ensur...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Membership Clerk

    Membership Clerk

    Costco Wholesale Corporation • San Bernardino, CA, US
    [job_card.full_time]
    Member Services Representative.Position Summary : Processes member sign-ups, renewals and added cards.Instructs members and potential members about membership, warehouse and credit programs.Assists ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member

    Team Member

    Tractor Supply • Riverside, CA, United States
    [job_card.full_time] +1
    Overall Job Summary The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while delivering a Legendary Custo...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Home Show Representative

    Home Show Representative

    Bath Planet • Riverside, CA, US
    [job_card.part_time]
    Home Show Representative (Part-time).Bath Planet of the Inland Empire is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the ...[show_more]
    [last_updated.last_updated_30] • [promoted]