Recruiting and Scheduling Coordinator

Gratitude Homecare of New Jersey is a locally-owned and operated home care agency.

We are a company of dedicated professionals who provide high-quality services to our clients in their own homes. Our goal is to make life easier for each and every person we serve.

We are growing, and we are looking for compassionate, and dedicated people to join our team!

Benefits

Job Summary :

The Scheduling Coordinator is an essential role in any home care HCSF.

The coordinator is responsiblefor taking new referrals, opening them timely, matching the best worker with the case and managing the ongoing patient needs keeping continuity as the priority aspect of the process.

Reporting employee issues including but not limited to : no call no show, unreliability, failure to follow the schedule, changes days / times of visits without notification are critical to the success of the department’s standards.

Organizational Relationship : Reports to the Scheduling Manager

Occupational Exposure Category : C : No exposure to blood borne pathogens

Qualifications :

High School graduate (or equivalent)

1 year recent experience as a scheduling coordinator in a home care HCSF or other healthcare related

field

Ability multi-task and a propensity for working with and helping people

Must have a criminal background check

Responsibilities :

• Takes incoming referrals without delay
• Interacts with contract case managers and others to enhance the PR of the HCSF
• Actively works to encourage departmental growth (networking)

Consistently faxes notification to admitting hospitals and facilities that our HCSF is the patient’s  home care HCSF of record

Cooperates with Scheduling Manager regarding new processes developed to improve workflow.  and efficiency

T akes and gives report from / to On-Call CHHA each morning

Cooperates with Scheduling Manager regarding scheduling projects as designated by the  Administrator to improve internal scheduling processes

Reviews para paperwork at the end of every week for accuracy and completeness so that all  medical records are intact and up to date

Understands that the fiscal and clinical management of each case is directly linked to the success  of his / her office.

Assures that visits are not done that cannot be billed (authorizations are current  and accurately serviced)

Notifies the HCSF of emergencies, sickness, and other imminent occurrences that may affect the  patient caseload as quickly as possible relative to the event’s occurrence

Functional Abilities :

Is able to carry bundles upstairs weighing up to 10 pounds

Must be able to stoop and bend

Must be able to hear and effectively communicate in English

SPECIAL SKILLS / CERTIFICATIONS REQUIRED : None

SPECIAL EQUIPMENT TO BE OPERATED : Computer, office equipment (phone, fax, copier, tablet,

etc)

SPECIAL EMPLOYER POLICIES OR LIMITATIONS TO BE REQUIRED : None

We are an equal opportunity employer and prohibit discrimination / harassment without  regard to race, color, religion, age, sex, national origin, disability status, genetics, protected  veteran status, sexual orientation, gender identity or expression, or any other characteristic  protected by federal, state or local laws.