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Administrative Assistant
Administrative AssistantEpworth Children's Home • Columbia, SC, USA
Administrative Assistant

Administrative Assistant

Epworth Children's Home • Columbia, SC, USA
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Summary

Under the direction of the Director the incumbent will perform a variety of general office clerical and clinical records related duties in support of the Center for Counseling.

Primary Performance Objectives

  • Understands and follows personnel policies and practices as outlined in the "Staff Manual"
  • Assists the Director with any needed administrative duties
  • Answers phone calls, schedules patient's appointments and coordinates with counselors for availability.
  • Corresponds with clients and referral partners to receive appropriate intake paperwork

Job Task Summary

  • Handles collaboration of referrals and intakes of counseling center
  • Collaborates with Clinical Counselors to schedule appointments and manages initial intake paperwork
  • Provides support to Director and Clinical Counselors
  • Assist in client survey collection to support evaluation efforts
  • Maintains and develops a clinical filing system
  • Facilitates the coordination of data and produces reports
  • Verifies patient demographics and assist in the updating of patient information
  • Generates memos, emails and reports when appropriate
  • Assumes receptionist duties such as answering calls, receiving and distributing mail, taking meeting minutes as requested timely
  • Manages all requisitions for work orders and supplies
  • Completes administrative duties such as filing, typing, copying, binding, scanning etc.
  • Handles sensitive information in a confidential manner and follow HIPPA policies
  • Assists with private pay, insurance and Medicaid billing for Center for Counseling clients
  • Assist in the opening and closing of the center
  • Other duties as assigned

    • Supervisory Responsibilities :

  • Does not apply

    • Qualifications :

  • Two years administrative experience and a minimum of a high school education required
  • Computer experience and proficient in Microsoft and Excel
  • Exhibits strong customer service and communication skills (verbal and written)
  • Has a belief system and engages in faith practices that are compatible with those of the United Methodist Church
  • Must be able to pass standard background checking, including : drug screen, employment physical, SLED, DSS Central Registry and Sex Offenders Registry

    • Personal Attributes and Skills :

  • Excellent organization skills with an ability to prioritize and manage multiple tasks and a variety of demands of a fast-paced environment.
  • Detail-oriented, with strong organizational, analytical, and planning skills
  • Demonstrates the ability to learn; patient and compassionate
  • Understands and respects the necessity for confidentiality
  • Positive and calm presence in all situations
  • Strong self-motivation and the ability to work as a team member
  • A proven ability to work positively and professionally with diverse groups of individuals
  • Must be able to work in an environment of constant demands and frequent interruptions
  • Commitment to maintain confidentiality of Protected Health Information and sensitive information
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