Bilingual Intake Coordinator

KidsCare Home Health Bilingual Processing Coordinator

Pursue your passion and fulfill your purpose at KidsCare! KidsCare Home Health is a multi-award-winning organization who was most recently recognized for the 3rd year in a row as a 2023 U.S. Top Workplace. As an award-winning organization, we are looking for dedicated professionals who will embrace the KidsCare core values. At KidsCare we desire to work with individuals who embody the values of the organization which together create our CARE culture. In return we offer a full benefits package to include health, dental, and vision insurance, paid time off, 401K, tuition reimbursement, and a hybrid or blended work arrangement (providing balance between in office and work from home).

Responsibilities

We are currently adding a Bilingual Processing Coordinator to our team! The successful candidates will work to assist families in obtaining therapy services for their children and to maintain open lines of consistent communication with client families, therapists, and physicians.

Essential Duties and Responsibilities

• Process all incoming referrals timely
• Verify all referral information is complete and accurate, then confirm client eligibility is current
• Enter new clients in KanTime, Processing Roster & Referral Report.
• Contact families in regards to availability for treatment, special requests, and status of therapist staffing.
• Staff new clients by coordinating with therapist in the appropriate geographic area and experience.
• Maintain processing workflow and all aspects required to initiate therapy services.
• Creates Certification Forms to be delivered.
• Request and Retrieve initial authorization from client's Medicaid payor.
• Create and scan electronic documentation to KanTime and create client charts.
• Maintain open communication with families, therapists, and physicians in regards to delays.
• Request for discharge and perform all appropriate steps if client on hold for 1 month.
• Place clients on / off hold and perform all appropriate steps required.
• Verify client's Medicaid on the 1st and 15th to ensure current eligibility for all processing clients
• Comply with all safety policies, practices, and procedures. Report unsafe activity to your supervisor.
• Participate in proactive team efforts to achieve departmental and company goals.
• Perform other duties as assigned.

Along with submitting your resume and completing an application, we ask that you kindly take the personality assessment that will be taken into consideration for next steps. You can access this assessment by copying and pasting the link below into a new browser window. The personality assessment is time sensitive, so please complete it as soon as possible.

Education and Work Experience Requirements

Other Qualifications and Skills

Physical Demands / Working Environment

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About KidsCare

Established in 2003, we are a pediatric home health agency serving children with special needs across the country. Our focus is on nursing, speech, physical, and occupational therapy as well as providing case management for children up to 18 years of age. Founded upon the principle that patient care / therapy is most effective when it is one-on-one, set in a familiar environment and includes family member and caregiver involvement, the organization has grown from its original roots in Dallas Texas to a multi-state operation. Regardless of this growth, however, our original commitment of providing quality health care to every child and family serviced as never changed. If you are looking to be a part of a company whose culture is rooted in the CARE of others, please review the opportunity below and be sure to visit our website for a full listing of our open positions.