Maintenance and Repair Project Coordinator

Maintenance And Repair Project Coordinator

Supports Manager and Sr Manager with all aspects of M&R projects and initiatives, including potential acquisitions. Provide day-to-day support of administrative and operational functions in order to achieve project success in accordance with defined M&R strategies and goals. Spearhead M&R system training program internally and externally.

Duties And Responsibilities

• Define and analyze requirements, scope and objectives for software development enhancements
• Organize, attend and participate in stakeholder meetings
• Maintain project documentation and follow up on important actions and timelines
• Assess project risks and provide solutions where applicable
• Perform and facilitate user acceptance testing (UAT) to ensure solutions align with business needs
• Prepare and send communications internally and externally
• Assist with onboarding new manual and EDI vendors
• Prepare software training documentation, recorded training videos, and perform live training both internally and externally
• Assist with supporting all M&R systems. Research escalated user issues or enhancement requests and open tickets with appropriate support channels, following through until resolution.
• Be the point-of-contact for all user issues and enhancement requests
• Assist with managing enhancement and defect lists for all M&R systems (internal and 3rd party), driving items to completion. Hold periodic check-in meetings.
• Act as liaison between corporate teams, field, IT, 3rd party vendors and stakeholders

Qualifications

Benefits

We understand that your role at DCLI is only part of who you are. Our comprehensive compensation and benefits package provide resources for you to be your best self, grow professionally and personally, and reach your full potential.

Development Opportunities

At DCLI, you'll find that everyone from your coworkers and managers to the senior leadership team wants to see you succeed and there are opportunities available for you to develop in your current role and prepare to take that next step in your career :