VP, Fraud Prevention Manager

Why Bank OZK

Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We're nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We're investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers.

The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits () .

Job Purpose & Scope

Responsible for managing staff and the daily fraud prevention and detection activities to protect the bank and its clients from loss. Oversees a team of analysts reviewing fraud alerts, cases, and claims across multiple systems. Ensures timely and accurate alert resolution, monitoring of fraud systems and queues, and provides guidance on complex alerts to maintain efficient, compliant, and effective fraud prevention operations.

Knowledge, Skills & Abilities

Comprehensive knowledge of banking laws and regulations and related compliance reporting.

Comprehensive knowledge of investigations and investigative techniques using the Internet, public websites and third-party repositories.

Comprehensive knowledge of fraud detection and prevention techniques and best practices.

Ability to communicate effectively both verbally and in writing, including ability to present case facts to management.

Ability to exercise discretion and sound judgment in decision making and maintain confidentiality.

Ability to speak clearly and persuasively in positive and negative situations.

Ability to communicate effectively with all levels of management and staff.

Ability to multi-task, follow up on tasks, prioritize work projects, and meet exacting deadlines.

Ability to work effectively both in a team environment and independently without supervision.

Ability to manage, lead, and mentor staff.

Ability to read and analyze data to detect suspicious behavior.

Ability to demonstrate effective organizational, time management and project management skills.

Ability to maintain attention to detail.

Ability to work effectively and demonstrate flexibility in a continually changing environment.

Ability to work extended hours to accomplish work goals and objectives.

Ability to travel on company business, including occasional overnight travel or extended trips, both throughout and outside of the company's footprint.

Skill in using computer, including advanced proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.

Basic Qualifications

Bachelor's degree in finance, forensics, criminal science, risk management, or related field, or commensurate work experience, required.

5+ years' experience in fraud prevention, bank security, audit, and / or Bank Secrecy Act reporting, required.

2+ years of financial institution work experience, required.

1+ years of supervisory work experience, required.

Job Expectations

Job Expectations : O perate customary equipment and technology used in a business environment, with or without accommodation.

Note : This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.

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EEO Statement

Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.