Billing Associate - Commercial Trades

Do you have + / - 1 year of billing experience?

Are you familiar with basic collections practices?

Would you be 100% happy making an hourly rate of between $22.00 and $28.00 per hour?  If so, please keep reading….   ABOUT THE OPPORTUNITY Professional Tree Care Co. is seeking a team member who is great with numbers; someone who is highly organized, moves quickly through their work, loves to learn and has high attention to detail.  Reporting to our AP / AR Coordinator, our next Billing Associate will eventually be responsible for creating invoices for all clients, handling all collection accounts, and reading commercial contracts (in order) to schedule project milestones / invoice dates.   The right person for this position will blend compassion with assertiveness and ethical integrity.

They will have a great memory for personal and account names and be able to remember each client’s relationship to our staff, project and company.

ABOUT THE COMPANY Since 1980, The Professional Tree Care Company has been trusted for tree services throughout Northern California.

Based in Berkeley, CA, we service commercial, residential, and public works projects from Mendocino to Monterey, and from San Francisco to Sacramento.

What makes us unique?

We recycle 100% of material removed from job sites at our own Green Waste Recycle Yard, custom mill logs and create organic mulch - and (soon) electricity - from the wood chips.

We also have the staff, equipment, resources, and experience to perform tree services at any scale.

Are you seeking stability?

We celebrated our 45 th anniversary this year.

Many of our managers have been with us 10+ years; some over 20.

We like to hire folks who seek a work home; people eager to work hard, learn, and make friends along the way.

WHY YOU’RE SUCH A GREAT FIT FOR THIS ROLE + / - 1 year of experience doing billing / invoicing Skilled using software such as Sage, QuickBooks, and MS Suite, especially Excel Great written communication skills since much of your work is via email. (Yes, a cover letter is recommended.) Great verbal communications skills :

• you adjust your tone, approach, and tactics as situations require You’re persistent and resilient.
• Your follow-through even after setbacks You’re highly ethical.

You adhere to regulations and have a strong moral compass You’re able to prioritize tasks, meet deadlines, and will let your peers know when you need assistance or have ample time to lend a hand You’re authorized to work in the U.S. without sponsorship You have a clean criminal history Bonus points for :

Send invoices to residential and commercial clients via email, mail, or customer portals Coordinate with field crews, estimators, and project managers to verify job completion before invoicing Process billing adjustments, credits, and re-bills as necessary Accept credit card payments from residential clients on the final day of their project and before our team leaves the site Maintain detailed billing records and track invoicing status Accounts Receivable & Collections Monitor accounts receivable aging reports and follow up on past due accounts Contact customers via phone, email, or mail to request payment and resolve disputes Establish payment plans for overdue accounts when necessary Post payments and reconcile customer accounts Escalate unresolved collection issues appropriately Maintain accurate notes and documentation of all collection activities Respond   promptly to customer inquiries regarding invoices or payments Collaborate  with arborists, scheduler and coworkers to resolve billing discrepancies Establish and maintain professional relationships with commercial clients and agency representatives while enforcing payment terms Supporting  month-end closing and financial reporting related to accounts receivable Contract Review  Review large and / or commercial contracts to understand progress billing dates and enter those dates into our Billing calendar and / or our system Work alongside our Schedule and Project Accountant to understand when bills may be created and issued to clients   COMPENSATION AND FURTHER DETAILS This position is paid $22.00 to $28.00 based on skills and experience Access to 401(k) day one of employment Benefits after 90 days of employment include :